Complicated workplace - communications and direction inconsistent
Manager (Former Employee) – Boston, MA – September 12, 2018
A typical day at work was coordinating Support Teams to provide updates to me on my assigned clients. From that preparation, I would update my project plans and the Support items log. Then I would meet with the Customer, who was always angry and yelling (we were not following through on our promises to them). Escalations to Sr Management were not addressed.
I learned much about creatively diffusing situations by having cross-functional teams own a part of the very complex problems we faced. The anger from the Customer was by far the hardest part of the job because as much as the Team was trying to effectively problem solve, the Customer refused to participate. The most enjoyable part of the job was my co-workers - very smart, friendly and capable.
Product did not advance at a rate that was acceptable by high profile Clients
Project Manager III (Current Employee) – Boston, MA – January 8, 2018
This company is full of good intentions, but has very little concern for Project Management, as it core competencies is software development. The challenge here was that most of IT employees perform tasks and then possibly document their activity. eFront had gone a CIO change in 2017 and Management was under great stress to keep there jobs, which typically provides a very upsetting working environment. Good people, but horrible process and procedures globally.
Implementation Consultant (Current Employee) – San Francisco, CA – November 20, 2017
I work for eFront for a year now and it's been a great ride so far! It's an international company with an innovative fin-tech product. The company supports a flat structure and all ideas and opinions are welcomed. Since I've joined, not a day has passed when I have not enjoyed being a part of the team.