Efulfillment Service, Inc. Employee Reviews

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2.0
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Good Starter Job, Not A Career
Warehouse Worker (Former Employee) –  Traverse City, MISeptember 14, 2018
Every day work is easy and typically repetitive.
Lots of walking around. Depending what department you are in operating machinery may be involved. Most coworkers are pleasant to work with and will help you out. Some drama does occur occasionally due to the enclosed environment.

The hardest part and most frustrating portion of the job is the amount of time wasted attempting to get answers or have decisions made. Having to revisit issues multiple times is sadly commonplace. Answers change depending on who you ask. Even supervisors do not agree on different processes.

The most enjoyable part of the job is that it doesn't follow you home.

Workplace culture is a disjointed mess.
Poor communication between departments, no sense of focus, and poor management practices are the norm. Accountability is almost non-existent in some departments. There are of course the "fun" workplace culture aspects, such as potlucks and contests. Warehouse management just went through a major overhaul and is in the process of re-aligning. Hopefully the new warehouse manager can pull together the pieces and provide direction.

What I've learned is that career minded applicants should be aware that due to the flattened workplace hierarchy there is limited options for advancement in this job. This is best approached as a good starter job- an alternative to retail or fast food.
Pros
weekends off, easy work
Cons
not a career, no raises, can be boring
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4.0
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A good entry-level place to work.
Shipping Clerk (Current Employee) –  Traverse City, MIJuly 14, 2017
Overall not a bad place to work. Most positions require spending the entire day on your feet, and can be somewhat physically demanding.

The staff is mostly friendly, and the relationship between staff and management is good. The pay is pretty low, but isn't unreasonable for the type of work being done. The benefits package is very nice, and is much better than comparable employers.

The turnover rate is rather high. There are many employees that quit after a short time, as well as longer term employees leaving for better paying positions with other companies. There are also a lot of employees who are laid off. Management seems especially at risk for being let go for trivial reasons.
Pros
Friendly staff, good benefits, regular hours
Cons
all day on your feet (not really a con if you like an active job), high turnover
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3.0
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It's a great place to work just not enough hours.
Picker/Packer (Current Employee) –  Traverse City, MIMay 12, 2014
Mondays are busy, busy! We get all the orders from the weekend that have to get picked, sorted and then packed! It gets slower as the week continues, (less orders).
I learn about new products all the time and how to pack them.
Most of the people are ok, I just try to stay out of the daily drama and I feel much better about me!
Pros
They give us free stuff from clients all the time!
Cons
Not enough Hours, Healthcare
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Overall rating

3.3
Based on 4 reviews
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Ratings by category

4.3Work/Life Balance
2.3Compensation/Benefits
2.5Job Security/Advancement
2.3Management
2.8Culture

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