El Pollo Loco Employee Reviews

3.7
Overall rating
Based on 704 reviews
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4192
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Found 681 reviews matching the search See all 704 reviews
4.0
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Good first job
Cashier (Former Employee) –  Simi Valley, CAJuly 14, 2018
This is a good place to start off working because you learn what it is like to work with customers as well as work with money and a team. Here you really learn how to multitask because you are to attend the customers, pass out food, and fill and clean the salsa bar, but it really sharpens your skills.
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1.0
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Productive
Cashier/ crew member (Former Employee) –  Sacramento, CAJuly 14, 2018
It was nice working there it has a good staff they are very helpful and always down to help you with any questions and they take very serious the costumer satisfactory
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4.0
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Quick & Productive Workplace
Cashier (Former Employee) –  Pasadena, CAJuly 11, 2018
Since this position is in the fast food industry, it really requires you to be prepared for rush hours. It's also important to work with your coworkers to get the job done.
Pros
free lunch!
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5.0
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ehh
Cashier/Customer Service (Former Employee) –  Los Angeles, CAJuly 9, 2018
A typical day at work was busy and quick passed. I would typically work closing shifts for the weekend and it was ALWAYS busy! The main manager and assistant manager did their job properly but the shift leader was lazy and wouldnt help out.
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5.0
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It has a good environment
Cashier (Current Employee) –  CaliforniaJuly 9, 2018
I love my job and the people I work with, but I feel like it’s time to expand my work experience and enter another field. I’m ready to work in a new enviroment.
Pros
Good hours
Cons
Not enough pay
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4.0
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Productive work place
Cash Register (Former Employee) –  Manteca, CAJuly 8, 2018
A typical day at El Polo Loco was fast paced. I learned how to work and collaborate with others, time management, and customer service. The afternoons would always get really busy, that would most definitely be the hardest part of the day. The job was most definitely enjoyable, unfortunately I wish the lunch we got was free and we did not have to pay for it.
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3.0
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Quick pace and a lot of packaging
Cashier/Customer Service (Former Employee) –  Turlock, CAJuly 8, 2018
Very quick pace. A lot of restrictions and it’s very competitive. The management could be better. The salary is good and there is a lot of packaging during work hours.
Pros
50% off lunches
Cons
Short breaks
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4.0
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Good job to get by
Shift Leader (Current Employee) –  Fresno, CAJuly 7, 2018
Typically easy job. Management guides you into your position, most crew members easy to get along with. Customers can be terrible but you have to get by
Pros
Free lunches for managers, discounted lunches for crew members
Cons
Short breaks
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5.0
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Great job!
Manager (Current Employee) –  Henderson, NVJuly 7, 2018
Excellent place to work at, especially for teens. Great opportunities to move up in the company as I have. Flexible hours. I enjoy working in a fast passed environment. There is always opportunities to learn more.
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1.0
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if you are desperate
Cashier (Former Employee) –  Brea, CAJuly 7, 2018
Management were poor trainers and negative toward employees. Everyone kept quitting. Customers were HORRIBLE and condescending.I would never work here again.
Cons
management
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5.0
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Amazing first job
Sales Associate (Former Employee) –  La Cañada Flintridge, CAJuly 5, 2018
Anyone who is eager to join the work force or simply trying to get a job after a hiatus. this is the place you want to be. Amazing for beginners and easy to pick up on
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2.0
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flexible hours
Cashier (Former Employee) –  Whittier, CAJuly 3, 2018
poor work environment hours are good, training is terrible, you won't get a raise, stressful, underpaid and overworked workers. Sometimes breaks would be cut short because it gets busy. There are never enough workers on a shift to make things run smoothly
Pros
flexible hours
Cons
breaks cut short sometimes
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4.0
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great job
Cashier (Former Employee) –  Los Angeles, CAJuly 3, 2018
the management here is pretty cool. of course like every other resturant job everyone knows each other pretty well. it has that family feel. in which i think is the best part
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4.0
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Fast phase at all times
Cashier/ Food prep (Former Employee) –  Victorville, CAJuly 3, 2018
Co workers were chill and nice, the job was stressful during rush hours. No benefits, no direct deposit, low pay rate. Good for beginners or people with no job experience, this will get you to be a fast worker.
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3.0
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Un organize
Cook (Former Employee) –  Allen, TXJuly 2, 2018
Always shorthanded! Had to go that extra mile beyond my other job duties has well. The hardest part of the job was being shorthanded when you get that firsted pop
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5.0
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Awsome evnviorement very culture in they authenticity el pollo loco gives
Team Leader (Current Employee) –  North Las Vegas, NVJuly 1, 2018
EPL was an awsome experience I have learn alot from the company and very greatful to have been apart of the team. Although i believe im ready to take on greater challenges and it will be more offering for myself and the company.
Pros
Discounts on meals and team reconginition
Cons
Not many benefits to offer
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4.0
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Fast paced work environment that pays off with a nice wage
Food Assembler (Former Employee) –  Livermore, CAJune 27, 2018
El Pollo Loco was a very fast paced work environment. The job was very teamwork friendly and collaboritve-based. Though at times the rush of customers was intense, ity overall is a nice job.
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5.0
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Great working enviorment great co workers
Cook (Former Employee) –  Sherman Oaks, CAJune 23, 2018
Great working environment great coworkers fair management good pay provide uniform alot of oportunity for advances within the company and in corporate
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4.0
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Fast paced
Cashier (Former Employee) –  El Monte, CAJune 22, 2018
It would be a bit stressful sometimes because there would be times where either the manager would be exhausted from their shift or customers would give a hard time but other than that the job is pretty easy if everyone is working as a team.
Pros
Free food / discounts
Cons
Managers sometimes made it difficult.
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3.0
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It is an entry level food service position.
Cashier (Former Employee) –  Las Vegas, NVJune 20, 2018
Working here isnt going to spark your soul or pay all your bills, but its fair work and you get a free meal for lunch. Most cashiers dont get a full 30 minute break, but bathroom privileges are sufficient and it honestly depends on the manager.
Pros
Free meal
Cons
short break, management
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