Poor Management and No Collaboration
Receptionist/Customer Service (Former Employee) – Coeur d'Alene, ID – October 22, 2018
It's all about sales. If you don't meet your sales goal, which they don't even inform you will be a part of your job requirement during the hiring process, you're threatened with being fired. They don't care about keeping a nice facility or giving people a quality massage. All they care about is customer volume and how many people join their membership program. Management is unreliable and rarely available when needed. Team work is non existent, since everyone is competing for sales. No health benefits. Minimal raises. No job advancement opportunity. Work on holidays. It's a clock in clock out atmosphere. Full time is capped at 30 hrs per week, so a second source of income is necessary. Lots of gossip that even management engages in, so you constantly have to watch your back. Too much drama for the workplace. Everyone is playing the blame game. Every detail is micromanaged. There are last minute mandatory meetings that you are required to be at even on your days off. If are injured or sick and call out even once your job is on the line. If you are sick or can't make it to a last minute "mandatory" meeting due to a previously made appointment management demands to know exactly why and wants proof (the information of the person/place, so they can call and make sure you were actually there); complete invasion of privacy. Overall, If you don't mind being treated like a high schooler than this is the place for you!
Good Commissions If You're a Salesperson
No Job Benefits, Drama