Working at Elevations RTC: 27 Reviews

The job was flexible, but very stressful. I feel like my direct boss was supportive, understanding and available, but other management running the place are ungrateful and have no idea how hard it is. I think the staff need more support, direction and appreciation or else the turnover rate will remain high. The staff deserve more pay for how much stress they are put under.

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Good place to work if you want experience in mental health area

Youth Mentor (Former Employee) - Syracuse, UT - May 15, 2023

Good place to work especially if you want that experience to further yourself in schooling. Team leads are willing to work with you and help you advance. In that environment, remember to stick to who you are and don’t let anyone get into your head (at any RTC) It’s a great place to work and working with the kids is also super rewarding.

Pros

Learning experiences, always team work

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Elevations RTC insights

Based on 27 survey responses

What people like

Time and location flexibility
Supportive environment
Feeling of personal appreciation

High burn out.

Mental Health Worker (Current Employee) - Syracuse, UT - May 6, 2023

High burn out atmosphere. Overall, zero respect for work/life balance. They will work you into the ground if you give them an inch. The process for requesting time off is easy but actually getting your time off is virtually impossible (although that may vary depending on your supervisor). The larger corporation is more concerned with making a buck than they are with the safety of their clients or their staff.

Pros

free meals while on shift. full benefits for full time employees, high job security

Cons

Often unsafe work situations, zero respect for you as a person from upper management, misleading and dishonest information given during hiring (job posting and interviews)

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Great work place

Nurse (Current Employee) - Syracuse, UT - November 6, 2022

Excellent management, I have loved this job! The kids are so great to work with. It is not your typically nursing job and I would recommend it to anyone who is interested in psych.

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Amazing staff and supervisors

Food service manager (Current Employee) - Syracuse, UT - July 20, 2022

Best upper management team ever. The over all morale with in the company is so supportive, the benefits and pay are good, they have company parties a couple times a year and staff bonuses once a year, they offer free meals to staff which is a great benefit and the food there is amazing

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Toxic work environment and horrible pay. Shady management and unsafe environment for the students.

Milieu Manager (Former Employee) - Syracuse, UT - May 12, 2022

I worked at Elevations for 3 years. I loved working with the kids, therapists, and the parents as well. The toxicity came from co workers and supervisors/leadership. As a company that preaches core values of communication, support, and a common goal of helping students lead a productive lifestyle, they absolutely do not exercise this among staff. The culture is extremely divided and there is a huge gap in support and communication between supervisors and milieu staff. Shady company that’s Only in it for the money. Don’t work here if you actually want to help struggling youth.

Pros

Chance to build rapport and influence youth in a positive/productive manner

Cons

Toxic work environment. Low pay. No work/life balance. Shady management.

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Not the best place

Mentor (Former Employee) - Syracuse, UT - March 23, 2022

Training was ridiculous and nothing was learned, you literally just follow an employee and hope they train you. The senior staff does not respect the new staff and will not support any decision that you make. The students are very disrespectful and will not listen to you if you are new and the other staff will talk bad about other staff in front of the students which does not help with the respect and them listening to you as a new staff. The medical care that they provide for the students is ridiculous, 1 student waiting 3 days for meds for strep throat, and another one they just monitored when a suicide attempt was made.

Pros

They feed you

Cons

No breaks most the time, if you want a 10 min break you have to ask and it is only ok if there is coverage

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Fun and laid back environment. Incredible management.

Registered Nurse (RN) (Current Employee) - Syracuse, UT - December 27, 2021

This job is a dream job for most. Coworkers rock, flexible scheduling offered, students are awesome. If you’re looking for a psychiatric nursing opportunity, Elevations/Viewpoint is the place for you!

Pros

Free meals! Massage therapist every Monday!

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Caring co-workers, inclusive environment, low pay for employees not in leadership

Mentor (Current Employee) - Syracuse, UT - October 5, 2021

Leadership is very understanding and accepting of all employees. They have a purpose to care for and do what’s best for the kids, which should always be number one. Benefits and pay could DEFINITELY be better. Leaders play favorites in promotions, pay, etc.

Pros

Free lunch

Cons

401(k) has no company match, pay could be better for some staff

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Decent place to work if you love working with a difficult population

Teacher (Former Employee) - Syracuse, UT - July 27, 2021

I loved working here for the students. My boss was incredibly supportive & so was the team I was working with. I was treated well, but I was not compensated fairly. When I changed jobs I was able to get $12,000 more a year at a similar job that required the same experience/qualifications. The benefits were pretty decent. The job was stressful with constant understaffing and in general it’s a high stress environment working with “troubled” teens. Definitely didn’t agree with decisions made for some kids treatment plans & therapists don’t really take your opinion into consideration until you prove that you are good at your job. Which for some people that could take years. It is an emotionally charged environment, and prepare to be treated poorly by some of the students. (Name calling, threatening, etc) some students will do it to see how far they can push you & how you react can make or break your ability to do your job. Some staff are difficult to work with because they are push overs or let the kids run the show.

Pros

Free lunch, kind management (mostly) fulfilling to help kids

Cons

No breaks, poor compensation, difficult environment

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Great place to work

CNA - Certified Nursing Assistant (Former Employee) - Syracuse, UT - March 30, 2021

Working at Elevations was a great experience for me. I learned a lot about behavioral health and therapeutic communication with those that are at risk. I would recommend working here.

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You should enjoy working with youth and be passionate about it and have lots of patients

Mental health worker (Current Employee) - Syracuse, UT - March 5, 2020

It is a good company to work for if you want to inspire youth to live better, productive lives! You must have lots of patience and be aware of your boundaries

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Good place to work

Nurse (Current Employee) - Syracuse, UT - January 16, 2020

I enjoy my job and love the people I work with. They offer a lot of good training's so that their employees can continue to grow and learn. Overall a really good place to work.

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Great place to work!!

Admissions Counselor (Current Employee) - Syracuse, UT - December 31, 2019

Elevations has an incredible team working together to support struggling adolescents. Each day I have I have the opportunity to support families as they try to make sense of a very difficult situation. Being able to provide families with quality care for their child and follow that child through the process is incredibly rewarding.

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A Sinking Ship

Milieu Manager (Current Employee) - Syracuse, UT - December 22, 2019

Working here has been a real struggle. The training is unorganized and rarely leaves you feeling like you’ve learned anything. If you aren’t a part of the “in-crowd” expect to learn everything baptism by fire. Residents suffer from a plethora of behavioral issues, trauma, addiction etc. With prior training and experience in this field you may find that you’re capable of effecting real change. For those of you new to this type of work, beware. It isn’t uncommon for residents to lash out violently, and several staff (currently employed) are actively recovering from a concussion. The leadership is more concerned with being in ratio than actually developing solid staff, and you’ll often feel that you’re doing a whole lot of investing with no reward. After training if you make it past the hazing phase, ask your co-workers how they feel about working here. You’ll be hard pressed to hear anything other than their plan to quit as soon as possible.

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Positive Environment, Co-workers, and Resources

Clinical Intern Therapist (Current Employee) - Syracuse, UT - December 20, 2019

As a clinical intern at Elevations, I have been set up to succeed. Whenever I had any issues, there have been multiple resources and people available for me to access. People work to keep a positive culture and friendly environment and work to set each other up to succeed.

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A company that understands the difficulties of working in a RTC level of care

Clinician/Therapist (Current Employee) - Syracuse, UT - December 20, 2019

Working in a RTC level of care can be a hard job and I believe the people I work with understand how taxing this can be on an individual. I feel that they have provided a culture to support me in finding the balance of self-care, providing the best treatment for the students I work with, and people I can enjoy working with. I love that I can go the the Directors with suggestions and see it put into action and not get lost in the system. They have supported me in becoming EMDR certified over the past two years and helping give me the opportunity to continue with my training to provide the best level of care for the students I work with.

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The place is rich of opportunities to grow and find a personal calling

Teacher/Tutor (Current Employee) - Syracuse, UT - December 9, 2019

A day at work is usually well balanced with challenging tasks and rewarding moments. Each person is valued through consistent implementation of strong values.

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Challenging and rewarding experiences

Teacher (Current Employee) - Syracuse, UT - December 6, 2019

Working with struggling teenagers every day is stressful and challenging. It requires a lot of internal drive and motivation, but can be very rewarding. If you can stick with it for at least a year and have an opportunity to see positive change and growth in some of these teenagers then you know that your work has been worthwhile. It requires patience, dedication, consistency, hard work, a lot of mental/emotional flexibility, and openness to your own learning and growth. The workplace culture here is generally friendly and supportive. We all know we have a tough job and have to provide a lot of help and support to each other. It's easy to get burned out when things don't seem to be going well, when the kids seem to keep coming in with the same problems, and there doesn't seem to be any hope of things getting better. If we can hold on just a little while longer we often start to see some positive changes happening with these teens. This is not a job for everyone. It takes a certain set of characteristics to stay here long term and to be motivated to stay and succeed. If you think you have what it takes to be a caring, supportive, positive role model for these teens, if you can withstand high levels of emotional stress, and you like to help people make positive changes in their lives, this might be the place for you.

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Bad Leadership/ Great Job

Youth Mentor (Former Employee) - Syracuse, UT - October 9, 2019

I loved this job more than anything. Working with those kids is so rewarding when you watch them succeed. However, the management is a disaster. My boss knew most of the problematic stuff in my personal life, she never gave me the "official" verbal warning, nor did she give me a written one. Yet, the day i called to find out what i needed to do for a medical leave of absence, she says they're terminating me. Asked why, was told due to my attendance and other circumstances. Wouldn't tell me what. But yold all my coworkers why and broke my confidentiality. Supervisor picked favorites and talked negatively about ither employees in front of kids. Tried to tell HR, got no response.

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Great place to work

Milieu Manager (Former Employee) - Syracuse, UT - August 19, 2019

Helping the teens move on in their life was stressful at times but very rewarding to see them succeed. It feels good to help someone in need. I loved it.

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