Senior Medicare Agent in Palm Harbor, FL
I was a Medicare sales agent at EIP, so I can only speak for the sales team, but I was largely satisfied by my time there. I should also say I was let go for not meeting my goals (before COVID got bad). One of the biggest things I noticed was that the supervisors and managers measure every metric you can imagine: avg. talk time per customer, time away from your phone, etc., more than I can remember as it's been a few months. At times, it did feel like micromanaging, but that said, the managers worked with me to a very high degree to make sure I met my goals. They went out of their way to help me solve problems, train me, and improve myself. Management also gives credit where it's due, both in terms of praise and compensation. They definitely view their employees as investments and are moderately sensitive to you as people. I am simply not cut out for sales, and my supervisor (when I was let go) was very gentle and agreed on that. If you have success in sales or thing you can do well, this is a solid place and I do recommend at least applying. It was one of the hardest things I've ever done, but I felt motivated to succeed—it was a positive environment, if stressful.