Ellucian
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3.5
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18 questions

Training for helpdesk is terrible, especially outside the classroom once you're on the floor taking calls. I've never seen a call center so badly managed in my life. They say things that don't reflect their actions. They say at Ellucian you either "sink or swim" but what I've seen and experienced is even if you do somehow manage to swim, someone in charge is gonna pull you under to your death.

Answered August 29, 2018

They suck. Will tell you One schedule and then hand you a totally different schedule

Answered April 15, 2018

NO! They will make you all sorts of promises that will never deliver or pan out.

Answered April 15, 2018

Informal interview process usually done remotely. Many of the internal tech jobs have moved to India. Be prepared to move to Florida or Northern Virginia if the job is not remote.

Answered February 11, 2020

They hire on the spot if you are interviewed, if they say they will let you know if you have the position, you didn't get it.

Answered January 28, 2020

Get good fast. Practice talking on the phone and typing stuff down.

Answered April 23, 2019

Bi-monthly

Answered December 15, 2019
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