Tech Specialist II (Former Employee) – New York, NY – September 4, 2018
Great working with my team members, always supportive! Good working with other teams across the board. Hardest part of the job, is everyone not on the same page. Implementing process and expecting an overnight solution
Negative place, terrible senior leadership who micro-manages every aspect of work output.
Director Corporate Accounts, Western United States (Current Employee) – Philadelphia, PA – July 28, 2018
Elsevier's culture is abysmal. They re-org nearly every year, Sales Leadership doesn't even understand their products. They manage by intimidation and people fear for their jobs annually. They're so much of a matrix environment that it takes way too many cooks in the kitchen to secure a simple approval. Further, they mess with pay and interpret comp plans to their benefit. Just awful.
CUSTOMER SERVICE REPRESENTATIVE (Former Employee) – St. Louis, MO – July 9, 2018
Helped customers with book orders and answered questions about the books. Worked with authors and internal sales reps. I worked the email boxes for US customers as well as International customers
I enjoyed my job working with the internal/external customer. I built a great rapport with them. I worked on a great team and we always helped each other when needed. Assisted in placing orders for book exhibits.
Senior Vice President, Business Development (Former Employee) – Norwalk, CT – June 7, 2018
A great place to grow and learn and build a career. They not only focus on their clients, but on their employees as well. Reed provides a place for the development of one's self into a leadership role.
Journal Manager (Current Employee) – Philadelphia, PA – May 9, 2018
I truly love my job at Elsevier. The people are wonderful and there are a lot of perks such as the ability to work from home. The only problem is that the pay is low and the raises are only 2% a year. I always get wonderful reviews and still only get 2%. There is no advancement fro someone without a degree. Apparently work experience is not valued as highly as a piece of paper. But even with the piece of paper it is difficult to move up.
Freelance Editorial Assistant (Former Employee) – New York, NY – April 12, 2018
The team I worked with at Elsevier was exceptional. Hard working, creative and cared deeply about the products they were putting out. everyone was expected to know all aspects of the business and we were able to support each other should any one need coverage.
able to have flexible hours
sometimes communication was not as well managed as it could have been
Sales (Former Employee) – Woodbury, MN – April 10, 2018
Comp and benefits were good. My manager was fantastic. Upper management constantly switches expectations and processes so workers would just be at a point of competence with something and it would be changed out for something new. No long term consistency. Always felt like any day could be my last, and finally one day was my last.
Coworkers were moody and difficult to work with. Low trust level.
MEDai was the best of the best healthcare application and unchallenged vendor providing expert predictive applications for healthcare providers. The company was collegial and collaborative in culture and the best company experience I have ever had in healthcare albeit my own private practice in pathology.
Customer Service Representative (Former Employee) – St. Louis, MO – March 21, 2018
Cost reduction is the primary focus in all areas. Customer Service jobs are being relocated to other countries where costs are much lower. Product development / production is tightly budgeted requiring Customer Service to manage Customer complaints without real hope of underlying product issues being addressed in a timely manner. Time management is crucial as reduced staffing has required higher productivity.
Relaxed environment, soft business casual dresscode, decent benefits packages
Management lacks product knowledge, no team lead positions, obvious limited lifespan of U.S. jobs
Education (Former Employee) – St. Louis, MO – March 18, 2018
Elsevier is known globally as a leader in health information. But much of their work is done by people in third world countries. Pay is low. Work is heavy and stressful. And most of the people are secretly or publicly miserable. It's not the same company it was 10 years ago.