Embassy Suites by Hilton Employee Reviews

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5.0
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Productive
Night Auditor (Former Employee) –  Hampton, VASeptember 18, 2018
Great Work Environment . Excellent Team Members, Great Energy Fantastic Staff both Managers and Others. Well Organized Hotel with alot of potential to do even greater works.
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4.0
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Fun aggressive place to work at while the same time being slow paced
Cook/Prep (Former Employee) –  Kissimmee, FLSeptember 18, 2018
Expect a lot of cleaning due to the fact that you have two kitchens with minimal staff.

Manager will ignore and conversate with all waitresses rather than keeping on task
Pros
Clean and simple menu
Cons
Not enough business
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5.0
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fun and family work environment
Engineering Technician (Current Employee) –  Marlborough, MASeptember 16, 2018
Good place to work,fun environment, good perks and good managers.
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4.0
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fun and easy to be their at embassy suites
Hotel Housekeeping (Former Employee) –  Nashville, TNSeptember 15, 2018
i made plenty of friends their and it was easy to get their. Also, the managers were very nice to their workers. And, the food and the people were good.
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4.0
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Productive
Housekeeping (Former Employee) –  Atlanta, GASeptember 14, 2018
Very cool peaceful place to work
You will see alot of travelers and sports team there
You get discounts on rooms
Get paid overtime
They will give you full training if needed
Pros
Raffle tickets meetings
Cons
Having a lot of vacant rooms
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2.0
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Has the potential to be great but chooses not to be
Shuttle Driver/Bellman (Former Employee) –  Secaucus, NJSeptember 13, 2018
The staff is great but management really goes out of their way to make, what could've been a great work environment, a really bad one. I don't even blame my direct mangers because they were just doing what they were told. The real deep seated issue here comes directly from upper management, i.e. the General manager, the property controller, and the human resources director. Every department is understaffed, over worked, under appreciated, and the general feel from upper management is "nobody cares"
Pros
discounts on hotel stays
Cons
upper management
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5.0
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Lots of Teamwork
Customer Service (Former Employee) –  Dorado Municipio, PRSeptember 13, 2018
Its was a very friendly working place, everybody communicated everything very well. Lots of good teamwork and partnership; always looking for better ways to provide excellent and quick service to all clients.
Pros
Free lunch and employee discounts
Cons
due to a part time job I had no healthcare benefits nor a better salary
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3.0
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A cool place
Cook/Prep (Former Employee) –  PGH, PASeptember 13, 2018
Embassy suites was a cool place to work. Calm environment, no b.s. strictly get the job done for the day. Lovely lovable people, kind & humble bosses, & great discounts on rooms for all employees
Pros
Free food
Cons
Too much trash
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2.0
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Headed in the wrong direction
Hospitality Associate (Current Employee) –  San Marcos, TXSeptember 12, 2018
Started off as a good place to work but after being placed under new management has been completely turned upside down. Poor management team and a strong lack of teamwork and communication.
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1.0
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Management Problem
controller (Current Employee) –  Palm Desert, CASeptember 12, 2018
Management does not understand the importance of financial statements and financial analysis
A lot of disrespect. Policy and procedure are not followed by managers.
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2.0
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I have mixed feelings.
Front Desk Agent (Former Employee) –  Cockeysville, MDSeptember 11, 2018
The hotel wasn't taken care of the way it should have been, now its falling apart. There is mold in most of the rooms, we have had more than one issue with the air conditioning going out in the building, management is very bad at communicating solutions to the employees so we never know what to tell guests. The GM is scattered brained and has no idea how to work the the front desk system, the front desk is understaffed, under paid, and the stress from dealing with the unhappy guests, plus working pulling doubles and turnovers, and other employees never showing up for their shifts on time, it was very stressful. They are about to under go full renovations, and that was always managements go to cover for any issue but hopefully they really turn things around bc they have loyal regulars who are appalled at how things have progressed.
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4.0
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some days busy
pm line cook (Former Employee) –  Columbus, OHSeptember 11, 2018
fast paced. staying busy. eating and tasting foods .The management staff is okay. The most enjoyable part of my job is team work when we all can work together and get the job done. And everybody is happy.
Pros
free lunch
Cons
short breaks
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5.0
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Great work place
Front Desk / Night Auditor (Current Employee) –  Irving, TXSeptember 11, 2018
Great management, great co workers, great guests. Love the restaurant, beautiful hotel. Flexible schedule, caring management. Efficient house keepers.
Pros
discounts
Cons
insurance too expensive
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5.0
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n/a
Front Desk Agent (Current Employee) –  Valley Forge, PASeptember 10, 2018
Management and Staff are excellent. They are all team players and supportive, Front Desk management is offering an amazing training and they encourage the front desk agent to make decision.
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1.0
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Great work place
Housekeeper (Current Employee) –  Jacksonville, FLSeptember 9, 2018
Ok job I have great co workers I have loving, compassionate people but I’m looking for a better opportunities and a bigger platform thanks for the time and experience I received from them
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1.0
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Not the best place to work
Rooms Coordinator (Former Employee) –  Washington, DCSeptember 7, 2018
Management isn't on one accord. Alot of confusion among employees . Not the best place to work! New owners took over and now were losing alot of employees and customers. Alot of unnecessary cuts.
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4.0
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I loved my job and co-workers but management became stressful
maintenance engineer and shuttle driver (Former Employee) –  Troy, MISeptember 6, 2018
As a maintenance engineer I enjoyed the challenges of utilizing many skills. I also enjoyed the relationships i had made with guests. The co-workers I worked with are fantastic. But for a period of time our department was understaffed and without a Chief engineer.During that time work became difficult.
Pros
Paid vacations
Cons
management
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4.0
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Ft. Lauderdale- Excellent
Social Catering Manager (Former Employee) –  Boca Raton, FLSeptember 6, 2018
Embassy Ft. Lauderdale was an excellent place to work. The culture and management were eay going with an open door policy. Hotel was kept well.
Easy sell most of the time. Great employee holiday parties. The GM would have management for Christmas and Halloween aat his home. Director of Sales would do the same.Management always celebrated employee birthdays. It was a family atmosphere as most of the employees had been there for many years. We all wked together as a team so that each and every event was a success.

Embassy Boca was just the opposite. No respect for employees/management. Very cut throat. Never enough help. Director of Sales wouldn't allow any of managers to help eachother in any way. Was not well kept. Very unfriendly!
Pros
Discounted lunches for management. Complimenatary cleaning service for management.
Cons
Bad attitude. Roaches in rooms (Boca)
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4.0
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Cool place
Inspire staffing (Former Employee) –  Memphis, TNSeptember 5, 2018
All right place to work but not a great long term career. Some corporate politics but not to bad. Most managers work well with others but not a lot of room for upwards movement.
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4.0
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Ok place to work
Line Cook (Current Employee) –  Olathe, KSSeptember 3, 2018
All right place to work but not a great long term career. Some corporate politics but not to bad. Most managers work well with others but not a lot of room for upwards movement.
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Overall rating

3.9
Based on 2,085 reviews
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3.7Work/Life Balance
3.5Compensation/Benefits
3.4Job Security/Advancement
3.5Management
3.7Culture

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1.9Personal Development

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2.1Family Support

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