heavy workload high stress
Written by Customer Service Representative (Former Employee) from East Syracuse, NY on February 17, 2019
The company is trying to claw itself up so it's back in the black. Massive layoffs lead to overseas help with no knowledge of basic insurance concepts. Each department is handling multiple jobs as the skilled labor was let go to save some money. Senior knowledgable people are leaving weekly and have been replaced with warm bodies in order to simply - more...