A company that encourages you to continue your education and promotes career advancement within the company
Grievance Appeals Supervisor (Former Employee) – New York, NY – June 20, 2018
My last position was challenging because we had to ensure that all Medicare inquiries were handled within the CMS timeframes and according to their guidelines. EmblemHealth encourage employees to take management and continuing education courses which I certainly did attend and the company offers tuition reimbursement as well. The work place culture improved within the last decade due to HIIPAA and PHI guidelines.
Cut throat company with poor management once merged with HIP
Rather not say. (Former Employee) – New York, NY 10041 – March 8, 2018
GHI was a company that had it together. When GHI merged with HIP to become EmblemHealth it was he worse decision that they made. Even the doctors were questioning why would GHI merge with the worse run Healthcare company. The managers are terrible and are managers because of relationships they have with other people in the company not because of their skills.
Cut throat, Militaristic, stressful and unbearable
Confidential (Current Employee) – New York, NY – March 1, 2018
There are many informed, hard working professionals at EmblemHealth. There is certainly significant dedication. I hope things work out for those people. The concern is that EmblemHealth is financially failing. However since it is a government owned, the losses may NOT lead to a company shut down.
Was a great place to work, but politics took over and compancy is struggling.
VP (Former Employee) – New York, NY – February 28, 2018
Trying not to be too negative, but the place became toxic and a good number of very good people ended up leaving as a result. Its a union company for clerical operations, which employ too many lazy people who are impossible to get rid of.
I like the staff I worked with and the overall experience was great. Managers lacked character and overall professionalism, but the rest was great. Look forward to working at a place similar to this, again.
Quality Service Analyst (Former Employee) – Melville, NY – February 8, 2018
Monitor daily inbound calls from all call centers. Report on 3 areas of observations: Soft Skills, Accuracy, Policy/Procedure Provide monthly audit and full evaluation and feedback on inbound customer service calls for all call centers (9)
Customer Service (Former Employee) – East Syracuse, NY – February 6, 2018
Emblemhealth used to be a great place to work. Unionized workforce. Pride. Community involvement. Great pay and work/life balance. Business casual atmosphere. This all changed over a short years. The company began hiring from the bottom of the labor pool. Fast food workers with little to no pride. Pajama bottoms became the normal work attire. The public bus system drops off 15x the amount of employees compared to when I first started (and we had 3x the number of employees when I started). The office is filled with bed bugs (no joke) and has been sprayed numerous times. The union's stance is that we are lucky to even have jobs. Co-workers who only have a customer's best interests in mind are fired for paying claims that the company feels should not be paid.
CSR - Customer Service Representative (Current Employee) – East Syracuse, NY – February 3, 2018
Pay is decent but it's only a 35 hour work week. 6 month probation with no time off not for a dr. Appt. If your a minute late it's an occurrence. The job it's self isn't bad but training was horrible you barely learned anything to help you on the floor.
Patient Advocate (Current Employee) – New York, NY – January 31, 2018
Over all, I can say I was paid for my work. I enjoyed the fact that I was able to walk to work. I was able to bring about some positive improvements but there were some staff who were more willing to put more energy into resisting than improving. I did have a great manager and VP. My Practice Adm. was also very good and supportive. Over all, I can say I was paid for my work. I enjoyed the fact that I was able to walk to work.
Claims Specialist (Former Employee) – New York, NY – January 30, 2018
This was a temporary assignment. I enjoyed working here. I had a sense of returning to what I was most interesting in doing. I enjoyed being in claims processing environment. I was very disappointed that I was not offered a permanent position.