hard work... little recognition...
Student Service Specialist (Former Employee) – New York City-- – July 29, 2012
Although working hours were somewhat flexible the work was grueling. Everything was "IMMEDIATE.. ASAP" and you have little time to think about the work which you are actually doing. The workload ( for faculty as well as "professional staff" ) is number driven... "piecework"
Management which is usually distant ( geographically) often times does not actually know (or understand) the substance of the daily workload. As in any other work situation, some supervisors are caring, but some are there only to get their own work done. Consequently it is very much an "I care about myself first" kind of job for supervisors. My dean had no idea about the work for which I was responsible, or the substance [no less quality] of the work which I actually did. Of course, she regularly visited my work site about 3 times each year!!
Co workers in similar professional capacities were warm, welcoming and friendly. Those in superior positions were clutching to their own positions, and remote with "underlings".
Some travel around the state and generous research funding for travel to conferences and education were the best part of the job!
Pros
being part of the new york state employee system for health benefits was quite good!
Cons
sometimes very long hours and weekend work was essential