Contract Customer Service & Sales Consultant (Former Employee) – New Braunfels, TX – July 9, 2018
The typical day at work was a weekly 2-hour meeting at the office. The manager would coach their high-pressure sales process and then during the week, they'd send you 10-12 leads. You'd have to travel to the home of the lead and give them the sales presentation, measure the area that they'd like to have new flooring installed in and then prepare an estimate for the job. Empire's work is relatively expensive and a poor choice from the consumer, however, they have payment plans for the work that include both the materials and labor. The worst part is the compensation to the sales consultant. Even with a 25-30% close rate, there was pressure to close more deals AND the commissions for the job were so low that the cost of gas at the time almost completely negated the pay.
Do not waste your efforts and energy. It's hard trying to sale overpriced carpet to customers who know better. You will end up with a lot of frustration and miles on your car with nothing to show for it.
Sales Contractor (Current Employee) – San Diego, CA – February 21, 2018
Good pay for top performers. Ability to create your own schedule. I really enjoy the job and see myself staying here for a long time. If you are motivated and good at in home sales, it's a great opportunity.
Good money, flexible schedule
No benefits, a lot of miles on your personal vehicle