Working at Encore Vet Group: 26 Reviews

Benefits for all employees are top tier- definitely some of the best in the industry. The hospital teams are great too. Working with them and with your own department is probably the best part of the job. That’s the good I can I say about it. Lots of turnover since last year and lots of unhappy people. It just keeps getting worse.

Was this review helpful?

Avoid this company

None (Former Employee) - Saratoga Springs, NY - September 8, 2023

Although the individual hospitals may have great teams, corporate is a joke. Their home office has as many staff members as they do hospitals and turnover at the corporate level is very high. They make promises they never intend to keep and if you complain or speak up you are labeled as a troublemaker or not a team player. They say they are about the people, but only if the people fit their mold. They are constantly looking for a scapegoat instead of realizing it might be the upper management.This company and their hospitals are on a downward spiral. I would not be surprised if they sold/consolidated within the next year.

Pros

None

Cons

Leadership

Was this review helpful?

Encore Vet Group insights

Based on 27 survey responses

What people like

Clear sense of purpose
Ability to meet personal goals
Ability to learn new things

Healthy Environment, Good People

Veterinary Assistant (Current Employee) - Matthews, NC - August 14, 2023

Pay is competitive, work life balance is phenomenal, people are superior. I love being part of a company that truly cares and appreciates the work you do in the practice.

Was this review helpful?

Toxic Workplace

Manager (Former Employee) - Friendship Hospital for Animals - July 7, 2023

Friendship Hospital for Animals in Chevy Chase is the most toxic, mentally deranged environment I have ever experienced. Associates are worked to the bone while upper management plots and plans and looks for scapegoats. It has been mismanaged for years. Instead of instilling actual needed change, they scream this is how it’s always been done while expecting a different outcome. 0 stars.

Was this review helpful?

Management Scares Staff Away

Kennel Attendant (Former Employee) - Chesterfield, VA - June 29, 2023

Staff is leaving left and right because of the lack of support you get from the management. They will use you up without a second thought, make sure you set your limits and stick to them!

Pros

benefits

Cons

Managment

Was this review helpful?

Rate your recent company

Share your experience to help others

Vet Assistant position is a JOKE

Vet Assistant (Former Employee) - Union, KY - May 5, 2023

Be prepared to be a janitor with no appreciation or support. You will receive plenty of criticism, but no help from anyone. If you ask a question (you’re new, of course you’re going to have questions), senior employees will LITERALLY ROLL THEIR EYES AT YOU and be short. If you do something wrong, you will not be educated or guided at all; you will be pushed aside and replaced by someone who knows better. You’ll be excluded from just about everything and treated like an outsider. I’ve never worked in such a toxic environment. Run far far away from here if you value your mental health and self worth.

Pros

There’s like two people that aren’t god awful

Cons

Toxic

Was this review helpful?

Better than average corporate practice

Associate Veterinarian (Current Employee) - Madison, WI - April 14, 2023

I’ve worked for several nationwide vet corps. 30+ years experience. Encore actually leaves you alone, but are very responsive if you express concerns. Pay and benefits somewhat better than average. Far far better experience than banfield, vca, etc

Pros

Good responsive management

Cons

Management would benefit from more experience

Was this review helpful?

If you love being overworked with ridiculous expectations, work here!

Veterinary Assistant (Former Employee) - Wellington, CO - March 15, 2023

I wish I was exaggerating, the workload here is insane! You are expected to submit rad reviews, pathology reviews, complete 90% of the medical record, never say no to appointments, no matter if you are overwhelmed, or uncomfortable with the type of case. Even if clients are 25 minutes late to a 30-minute appointment, you better hop to it! No complaints otherwise you are poisoning the culture! What did I learn? Never work at a place that promotes being an "urgent care" clinic. Unless you like regularly staying after your scheduled shift, after the hospital is closed, starting diagnostics on patients that are STABLE, and could come back the next day (during business hours) to complete their diagnostics. If you like being held to a higher standard than a doctor, then by golly this is the job for you!

Pros

Sometimes, there's kitten appointments.

Cons

benefits, working hours, work/life balance, workload, expectations.

Was this review helpful?

Don't work there

Supervisor (Former Employee) - Saratoga Springs, NY - January 23, 2023

Do not work for them or their hospitals. They say they are all about "the people" but they are the worst! They are disorganized, have no clue, and will ruin your hospital.

Was this review helpful?

Do not recommend

Veterinary Technician (Former Employee) - Texas - December 7, 2022

Loved the job before encore took over. They only care about their bottom line, no care for the employees and no representation unless you were in a management position. When trying to reach out for assistance multiple employees were ignored and then treated badly for speaking up about issues. Also, the insurance was a joke and when I reached out for help I was sent to multiple different people and ultimately never got it resolved before I left the company.

Was this review helpful?

Jobs at Encore Vet Group

See more jobs

Kennel Assistant- Cherokee Trail Animal Hospital

Lexington, SC

11 days ago

Customer Service Representative - All Creatures Animal Hospital

Amelia, OH

30+ days ago

Customer Service Representative

Gilbert, SC

30+ days ago

Customer Service Representative - The Pet Hospital Of Granbury

Granbury, TX

30+ days ago

Customer Service Representative- Byron Center Animal Hospital

Byron Center, MI

30+ days ago

Active, fun work environment with easy-going management

Veterinary Assistant/Receptionist (Current Employee) - Winterville, NC - August 28, 2022

I love working at Animal Care East under the Encore Vet Group! A nice thing about the management group, Encore, is that they offer an employee credit for our pets’ vet visits on top of also including scrub vouchers for both part-time and full-time employees, which is very convenient and accommodating. The doctors at Animal Care East are brothers and are both very nice, caring, and easy-going, just like the on-site management. The team, as a whole, is great. We always try and start the day with some good music and positive vibes since the days can definitely get hectic and sometimes stressful. Overall, I absolutely recommend working here. The clinic and management group definitely feel like a family.

Pros

Discounted pet care, scrub vouchers, employee credits, PTO (full-time only), mobile app(s), flexible schedule, weekends off, positive work environment

Cons

Limited wifi/cell signal in some areas

Was this review helpful?

Interesting

Boarding Attendant (Former Employee) - Wellington, CO - July 14, 2022

It’s a very cliquey environment and management doesn’t seem to actually care. They promise a lot and don’t follow through. Staff aren’t well paid and turn over rate is extremely high. Unless you’re one of the higher ups you aren’t truly cared about. Work environment is pretty toxic. That being said I did form some good friendships there and the doctors are all very professional and care about their patients.

Was this review helpful?

Awesome culture and benefits!

Leadership Team Member (Current Employee) - Columbus, OH - May 17, 2022

Encore offers so many great resources and support while still allowing us to be who we want to be and make our own decisions as a local vet practice serving our community. Awesome company to work for! :)

Was this review helpful?

Fun, engaging work environment

Customer Service Representative (Former Employee) - Matthews, NC - August 27, 2021

The work was easy to learn and manage. I worked with a very supportive team and received constructive feedback every month. The training was great both hands on and virtually. I was very happy to accept the position though the pay was lower than expected. The benefits were great. I was very unhappy when they let me go after only a few months because the business location was not doing well and they needed to cut payroll.

Pros

Supportive co-workers, great benefits, flexible time off

Cons

low pay, no loyalty, it's all about revenue, personnel and customers are secondary

Was this review helpful?

Embrace your future with confidence

General Manager (Current Employee) - Remote - April 2, 2021

Our founders started with a simple idea: a veterinary community where people could be themselves without the drama of red tape. From there, it grew into a group of unique practices that keep the pets in their neighborhoods happy and healthy, just as they set out to do years before. Together we created something that is changing the profession. A future with Encore is about being your unique self, seizing new opportunities, building meaningful relationships, and being a force of good in the world of veterinary medicine.Every day I get to work for Encore is another day where I can live out my purpose, making lives better for our community. My colleagues at work are also my friends who I trust and admire. There are endless opportunities for growth and advancement. I've learned so much through my relationships alone. I am constantly surrounded by inspiring people who make me feel valued. I know my future is bright with Encore and I wouldn't want to be anywhere else.

Was this review helpful?

Fun workplace, Like one big family

Relationship accountant (Current Employee) - Saratoga Springs, NY - July 1, 2020

I have never worked for a company that immediately made me feel included. At most jobs there's the award first few days except at Encore that never happened everyone was so welcoming and is so helpful. They immediately make you feel like family. The company truly cares about your growth as well as your thoughts on process improvements You really feel like your voice can be heard. I have never been more proud to work for a company both because of what they do but also the culture they have!

Was this review helpful?

Encore cares about YOU!

Partnership Development Leader (Current Employee) - Saratoga Springs, NY - June 26, 2020

I’ve been so impressed with this company since day 1. Everyone is incredibly genuine, and I feel supported to be myself while doing the things I love! I am always surrounded by an informed and passionate team that is infectiously energized every day to think things better than they were the day before. Encore really strives to grow leaders and provides you what you need to have purposeful growth opportunities for yourself and your career. I can’t imagine working for better people!

Pros

Education Opportunities, Leadership Opportunities, Great Benefits

Was this review helpful?

It feels like a big family. I love working for Encore.

Medical Operations Leader (Current Employee) - Saratoga Springs, NY - June 26, 2020

Encore to me feels like a big family. Sometimes at jobs you feel like you're just a number and no one knows or cares who you are and that is not the way Encore makes you feel. I am constantly empowered to improve and to help those I work with improve and grow and I love that. Encore Vet Group is a great place to work!

Was this review helpful?

Have you ever worked for a company with true vision?

Senior Applications Architect (Current Employee) - Saratoga Springs, NY - June 26, 2020

Encore is a fantastic place to work! With 25 years in my field, it is easily the best company I've worked for - by a mile. Every member of this family is extraordinarily bright, helpful, respectful, and engaging. The leadership has a pure vision, perfectly communicated with infectious clarity and wisdom. I'm helping us achieve that vision, and the entire team makes sure that I know I am appreciated. There is no replacement for the joy you get from working under smart managers who clearly care about you. I feel lucky and honored to have found Encore and to have been given the opportunity to contribute my talent. If you ever get a chance to work with us, don't hesitate!

Pros

Work from home if desired, Direct access to all levels of management

Was this review helpful?

Productive, innovative, growing, and Positive Culture

Relationship Accountant (Current Employee) - Saratoga Springs, NY - June 26, 2020

It is a pleasure to work with management who is more than willing to help you grow while encouraging innovative thoughts. Very happy to work with such a positive, inclusive, and intelligent team at the home office. Most importantly, the hospital teams throughout Encore are amazing in what they do every day for the quality of pet care in this industry.

Pros

Team Building, Continuing Ed., Great Home office and Field Team

Was this review helpful?

Encore puts people first!

Practice Manager (Current Employee) - Veterinary Emergency Center - June 22, 2020

I applaud what Encore stands for and the values they place on employees. I personally have been able to learn and grow in my position with guidance from the Encore Team. But my entire staff has developed meaningful core values and a work culture that inspires empowerment and compassion. Encore really does put people first!