Positive Atmosphere, Management and Workplace Culture
Quality Asurance and Training Manager (Former Employee) – Englewood, NJ – July 2, 2018
I enjoy managing, however, the most enjoyable part of my position was to develop policies, procedures and training modules for department and staff implementation. It demonstrated a collaborative and positive outlook for change for the staff in their role, as well as, to meet the needs of the department for the organization strategic goals.
The other part of my role was meeting with the staff on a monthly basis to review and discuss their Quality Assurance Score Card(measure % of the total number of patient registrations done per employee month, % registration errors, errors decrease, errors increased per area measured).
Management Support, Tools Provide and HR Developmental and Training opportunities
Ongoing computer system issues