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What advice would you give the CEO of Enjoy Technology about how to improve it?

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Creating an environment where the people in the field have more direct and honest feedback with HQ would go a long way to recreating the magic that made Enjoy so great. There is a story behind the numbers that isn't heard. Internal communication was starting to flow in only one direction. Cherry picking the success of an individual, broadcasting it, and modeling expectations for everyone else wasn't effective.

Answered - Captain (Former Employee) - Austin, TX

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