If you are an "Expert" at this company, your job is to add new lines of service to AT&T customer accounts and upsell phone insurance and accessories. They will sugar coat this 'til your teeth hurt, but the reality is that you will be judged solely on your ability to SELL, not by the experience you provide for the customer. You're also expected to deliver items, provide technical setup, support, and customer service, and you'll likely be working at least some shifts in the warehouse as well. Since AT&T is their biggest partner and the majority of your visits, you get to try and fix their mistakes while dealing with their Opus program, which is unreliable at best. So in short, you get to do 4 different jobs for the low salary of 1, in potentially dangerous, stressful, and high pressure situations.
Management cannot handle feedback that is anything less than positive and glowing, and it was very apparent that there was some shady business going on in the background such as specific individuals being targeted, and so on. Lots of favoritism, and unfair treatment was the norm.
I've tried to post a review of my experience at Enjoy at least three times already, and none of them have apparently been approved, yet I've never gotten any reason or explanation as to why (despite following all the "rules"). Regardless, I'm going to try again so that others don't fall for the same lies that I did. If you genuinely want to work in sales, there are thousands of jobs that pay better and treat their employees better.