Is it REALLY about the residents? Are you living your mission and values on a daily basis??
Management (Former Employee) – Wisconsin – May 21, 2018
There is a definite theme to the ratings of this company. Each employee that has come through the doors have been promised many things. Unfortunately, none of these promises are kept. The staff work diligently in order to bring excellent care to the residents. When your corporate building is in Chicago, right next to a Trump building, you might be spending way too much money on your corporate building and not putting your monies back into the residences. When the residents have to use broken dishes, chairs, and are unsafe related to old items, you may want to look re-look at your mission and values and your management team. It certainly is a business, but the residents MUST COME FIRST. Your boots on the ground need to be taken care of too.
Low Pay, Poor Senior Leadership, Poor Follow Through