Questions and Answers about Enterprise Holdings Interviews

Here's what people have asked and answered about working for and interviewing at Enterprise Holdings.

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Interviewing process was simple 1 phone interview with the recruiter, and 1 interview with the Assistant and Branch manager of the store at the same time, my interview went great, but I didnt know if I had the job till about month later, which through me off with no communication at all from the company.

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Phone interview:

Tell me about a time you went above and beyond to assist a customer...

Tell me about a time you had an angry customer, how did you handle it...

Branch interview:
Do you believe the customer is always right? Explain why or why not...

Common sense resolution vs policy and procedures to satisfy customer...

What are your strengths, weaknesses, etc

Why should we hire you of all applicants...

What’s your best communication method, most comfortable w phone cust service, face to face, email, etc

* Emphasized the need for reliabl workers *

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During the 3rd interview. The VP is cool

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The interview process has changed since I was hired on. It used to be a series of interviews, 4-5. Now its a short phone interview with the Recruiter, then an interview with the Branch Manager which is really a chance for you to see what the Enterprise life is like, and then with the Area Manager.

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2 weeks to here back from the HR representativwe

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Contact any branch for employment opportunities.

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