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Questions and Answers about Enterprise Holdings Interviews

Here's what people have asked and answered about working for and interviewing at Enterprise Holdings.

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  • What is the work environment and culture like?
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Awful. I had applied to work for enterprise as a backup, was over qualified for the position did great in the interview and wasn't invited back for a second interview. My interviewer was busy with another person and had me waiting in the office fifteen minutes past the time we had scheduled, and greeted me as if I were a five years old. This was one of my personal best interviews and I wasn't even considered for the second round of interviewing, yuck.

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Phone interview:

Tell me about a time you went above and beyond to assist a customer...

Tell me about a time you had an angry customer, how did you handle it...

Branch interview:
Do you believe the customer is always right? Explain why or why not...

Common sense resolution vs policy and procedures to satisfy customer...

What are your strengths, weaknesses, etc

Why should we hire you of all applicants...

What’s your best communication method, most comfortable w phone cust service, face to face, email, etc

* Emphasized the need for reliabl workers *

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During the 3rd interview. The VP is cool

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The interview process has changed since I was hired on. It used to be a series of interviews, 4-5. Now its a short phone interview with the Recruiter, then an interview with the Branch Manager which is really a chance for you to see what the Enterprise life is like, and then with the Area Manager.

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2 weeks to here back from the HR representativwe

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Contact any branch for employment opportunities.

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