Awful. I had applied to work for enterprise as a backup, was over qualified for the position did great in the interview and wasn't invited back for a second interview. My interviewer was busy with another person and had me waiting in the office fifteen minutes past the time we had scheduled, and greeted me as if I were a five years old. This was one of my personal best interviews and I wasn't even considered for the second round of interviewing, yuck.
1 on 1 type situation usually with a manager. Most questions involve "name a situation where" type scenarios
Answered - Enterprise Rent-A-Car (Former Employee) - Greenville, SC
Applied for Work at Home Customer Service Sales Reservationist. First interview was informative and pretty straightforward. That interview had questions about my home computer equipment, their scheduling requirements, training schedules & demands. The second interview was like surgery without anesthesia. The questions were all scenario-type. Ex: “Have you ever had a professional situation where someone doubted you and you were able to overcome it? Tell me about that and how you overcame the obstacle.” (And) “Tell me about a time when you were involved in swaying a customer to stay with your product, when they were upset and wanted to go to (xxx) brand.” I’ve never been through any kind of grilling like that. Still don’t know what to expect after that second interview, because the person said at the end, “I’ve got to assess several applicants, and we’ll Email or contact you by phone to let you know our next step.” $13 an hr at HOME is equal to $18 hr in a brick and mortar—but if they’re going to be that tight when you’re working, it might not be worth this mess. It’s not a “normal” interview process...it’s more like a psychological X-ray season via phone.
The interview process is pretty standard from what I could remember. You go through a phone screening with someone from the human resource team who then will forward your information for the next step which is your face to face interview.
Answered - Assistant Manager (Current Employee) - Green Bay, WI
Three interviews, pretty straight forward approach.
Interview with Recruiter
Interview with Area Manager
Interview with Store Manager
Answered - Management Trainee (Current Employee) - Oregon
Multiple telephone interviews
Answered - Escalation Support Representative (Current Employee) - Sandy Springs, GA
Answered - Part Time Driver (Current Employee) - San Ramon, CA
Long and stressful
Answered - Service Agent (Former Employee) - 19th Buddy Holly
The interview process was pretty simple. They ask basic questions about your customer service experience and ask several scenario like questions.
Answered - Insurance Support Agent (Former Employee) - St. Louis, MO
Interview process was great I interviewed with Judy the site Management at the time. Judy hire me the next day. We conversed about where do I see myself within 5-10 years and what are my interests and hobbies.
Answered - Transporter (Former Employee) - Carson, CA