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Enterprise Holdings Employee Reviews for Assistant Manager

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5.0
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Featured review
Enterprise Holdings selected this as a representative review
Competitive and Fun enviroment with lots of advancment oppurtunities
Branch Rental Manager (Current Employee) –  IllinoisFebruary 13, 2018
Fast paced, stay on your toes environment that challenges you personally and teaches you the skills to run your own business. Gives you the training and the tools to teach and motivate your team as you move up in the company.
Pros
Pay, bonus opportunities, professional but relaxed
Cons
longer hours, and weekend hours.
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1.0
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no
Assistant Manager (Former Employee) –  Columbus, OHJuly 11, 2019
I would rather not go into detail in regards to the position held at Enterprise Holdings. The upper management was not helpful with the progression of my career or my success.
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1.0
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Assistant Manager
Assistant Manager (Former Employee) –  Detroit, MIJuly 3, 2019
Hours are long and grueling. Every branch is always short staffed, so good luck getting any time off. And if you do get time off, be prepared for your office to constantly be calling you because they don’t know how to handle anything without you. Upper management has no idea what daily rental is like and is always pushing some idiotic plans and ideas on us that they want you to execute but all it does is irritate the customers and stress you out even more. All they care about is their precious customer service score and make that a priority over their own employees happiness. “Management” if that’s what you want to call it; are only concerned about themselves and the bottom line. They will step on everyone and anyone to achieve what they need to achieve. Even though you have the assistant manager title, it doesn’t mean anything. You’ll get blamed for literally anything bad that happens, but won’t get any praise for anything good that happens. Be prepared to always be running around like a chicken with your head cut off, and it’s never in a good way. Constantly stressed out between customers yelling at you, your branch manager(s), employees, etc. There is always drama — this place is basically a high school with the amount of gossip that circulates. Such a toxic environment and I wouldn’t recommend anyone work for this company unless you want to hate your life. And if for whatever ungodly reason, you decide to work here, here’s my advice to you — DON’T. Also, do not bend over backwards for this place because at the end of the day, this place doesn’t care about you so don’t even  more... waste your time caring about them. If management doesn’t like you, they will find a way to get rid of you or make you hate your life so much that you’ll just want to leave.  less
Pros
Discount on rental cars.
Cons
Literally everything.
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4.0
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Great Team, Great Goals
Manager's Assistant (Former Employee) –  Chester, VAJuly 2, 2019
Enterprise is a team-oriented company, which really helped me to develop all my skills from team work, to sales, to strong communication with all customers.
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5.0
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Great place to work
Assistant Manager (Current Employee) –  San Juan, PRJune 29, 2019
Enterprise is a great place to work and learn about retail business. Is a great company to take the net step soon, because is about perfomance not seniority.
Pros
good opportunities
Cons
no life balance
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1.0
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If you want to work for a place where hard work isnt rewarded this is for you
Assistant Manager (Former Employee) –  Los AngelesJune 28, 2019
I spent close to 7 years with this company and I made amazing lifelong friends. I learned alot without them I'm not sure I wouldve survived as long as I did.
Pros
They feed you because you almost never lunch
Cons
Clientele and upper management
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3.0
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Great job for just out of college!
Assistant Manager (Current Employee) –  Sioux Falls, SDJune 23, 2019
This is a great company to start out with after college. They focus a lot on training and learning about customer service in absolute detail. But, it is more of a sales job than the hiring manager will let you know. They always tell you that sales goes along with service, but don't listen to that. If you excel at sales, service is hit or miss. If you focus on service, sales numbers suck. If you have great leaders who know how to motivate you in the correct ways, you will enjoy your job here!
Pros
Decent pay right out of college
Cons
Hit/Miss with Good Leadership
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2.0
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Young environment / No work-life balance
Assistant Manager (Former Employee) –  Cincinnati, OHJune 20, 2019
Very young and immature environment. Manager trainees are promoted into management roles based on "sales" numbers not whether they are capable of managing an office/people. Expect to work 12 hour days and weekends-no work life balance. Good benefits and opportunity to climb the corporate ladder if you are willing to work 55-60 hrs a week for 5+years before advancing to a realistic schedule. Customer satisfaction score determines branch's success. Score is based off an unrealistic percentage of customers actually contacted. Most customers are not renting by choice or can't afford to rent... making it difficult to satisfy. Seems good on paper for a recent college graduate. Unfortunately, I witnessed plenty of hard-working employees burn out... causing high turn-over. I did, however, grow as a person and learn how to handle difficult situations. Gained an understanding of hard-work, office management and employee development.
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5.0
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Fun place to work
Assistant Manager (Former Employee) –  Chamblee, GAJune 20, 2019
Enterprise was a fun place to work when I worked there. Work life balance was bad though but they did offer a clear path to advancement. You get a chance to meet a lot of different people working at enterprise.
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1.0
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Terrible Employee Development
Assistant Manager (Current Employee) –  Houston, TXJune 18, 2019
When I first started with the company retention rates were great and the concern for the employees development was apparent. Let's just say retention is terrible now. There is no work and personal life balance. Enterprise is not the ideal job for one with a family. Enterprise use to be a company that celebrated their employees and accomplishments but that slowly dwindled away. Very stressful work environment. Customer's place their issues on you, coworkers get burnt and ultimately stop doing their jobs, upper management dismisses issues and does not have your back, and you still have your own personal issues to tend to. Ability to promote is more political than based off performance. Enterprise is always conveniently under staffed to save on personnel expense at the expense of their employees. I was constantly working through lunches but if I ever asked to leave early due to personal matters or working through my lunch there was an issue. Not too many minorities in upper management but there are a lot that work for the company.
Pros
Pto, benefits
Cons
hours, upper management, under staffed, poor culture, work life balance
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1.0
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awful place to work!
Assistant Manager (Former Employee) –  Los Angeles, CAJune 16, 2019
Enterprise is the worse place to work. They offered so much at the beginning and at the end is all lies. Compensation is bad, workplace is the worse. This place shouldn't be advertise.
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1.0
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Required to work 49 hours minimum from day 1
Manager Assistant (Former Employee) –  Buford, GAJune 11, 2019
No work life balance,you wash cars(manual labor) and weekend work is required. Once you get promoted to manager you are required to work 55+ hours a week
Pros
Open Bar at Corporate Events
Cons
Too many Hours and not enough vacation days
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3.0
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Great place to build a resume
Assistant Manager (Current Employee) –  Atlanta, GAJune 5, 2019
Great place to start a career but not keep a career. Extremely easy to get burned out fast. Long work hours and rude customers don't make the job any easier. Does look fantastic on a resume if you've worked at Enterprise.
Pros
Benefits
Cons
No work life balance, rude customers
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3.0
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Everything you'll need to know.
Assistant Manager (Current Employee) –  Issaquah, WAJune 4, 2019
If youre going to apply, know what youre signing up for.

Enterprise is a phenomenal company to start out at, you get great benefits and lots of experience. But be warned.
It is a meatgrinder of a company. Its business model is meant to chew you up and spit you out, only the strongest survive. If you're one of the strongest they handsomely reward you once youre in management. In the management training program there is no such thing as work life balance working 11-12 hour days daily.
Pros
Lots of experience
Cons
No such thing as work life balance
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3.0
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long hours low base pay
Manager Assistant (Former Employee) –  Cerritos, CAMay 27, 2019
I worked at 4 different locations in my time at enterprise. The company did give you the opportunity to make your own choices when it came down to make a decision for rental costumers and dealership accounts, but the hours and low base pay did take a toll.
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3.0
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Great out of college job.
Assistant Manager (Current Employee) –  Orlando, FLMay 21, 2019
Enterprise works you 50+ hours no matter what position you have. You will learn a great work ethic but burn out culture is very common inside of Enteprise.

This is a great company for most to get their feet wet in the world of sales, customer service, and business management.
Pros
Half off rental cars
Cons
Hours, stress, customer interactions, work life quality
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3.0
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Assistant Manager (Current Employee) –  Racine, WIMay 20, 2019
Great company however long hours and no work life balance. You miss all of the important things with family. If you have children it’s hard to work here and balance work and be active in their personal lives.
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2.0
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Only promotes people in their clique
Manager Assistant (Former Employee) –  Dyersburg, TNMay 20, 2019
Overworked. You'll get at minimum 48 hours a week. You'll start off 40k a year but that's based off all the overtime you'll get. The ideal candidate is a fraternity/sorority fresh out of college clone. This job requires formal business attire, but will have you working outside cleaning cars. You will have plenty of opportunity to show your worth, but unless you go out and party with upper management, you'll be looked over for promotion. You'll also have a hard time dealing with upset customers because upper managers are horrible at providing you with what you need, causing you to take the heat while they're off drinking and playing golf somewhere. Don't waste your time. Apply elsewhere. BTW, you will not be making 6 figures in 3 years. Don't drink the kool-aid.
Pros
None
Cons
Terrible management. Work/life balance. Unfair promotions.
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2.0
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Honest Take Of Enterprise
Assistant Manager (Former Employee) –  MarylandMay 17, 2019
This company demands a lot from you. You don't have a work life balance. You get in at 7am and leave anywhere from 6pm-7pm. You work about an 11-12 hour shift. You wash cars in a suit in the hot/cold. You have to make the customer happy. The people you work with will make things much more enjoyable. It does help you and put you in a great position for success later in life. It is one of the best management programs. You learn a lot but you work way too hard. Most people don't last long. It is a very heavy sales position. That is all the company seems to care about. It is honestly a glorified restaurant where you work 11-12 hour shifts. It does give you the skills to be successful but you may be able to find that somewhere else. I moved up very quickly in this company but i still wouldn't recommend it. You can ask anyone who works for enterprise they aren't happy with the hours. Plus you work on weekends as well. Their company motto is get young eager go getting kids to work for them and work them hard. Then they get new ones to replace the ones who burned out and quit or left for another job. It is a sacrifice working here. I woke up at about 5:45am to go to work at 7am then when i got off at mainly 6:25pm i went to bed at about 9:30pm. So you don't get much time for yourself. If you don't get your sleep this job will eat you alive. It will help you for the future because you can get management experience at such a young age but you really have to work and grind for them to get to that level. It is a sacrifice that most people don't want to make. I loved  more... my co-workers and that is what kept me around but the job itself is so sales oriented.  less
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5.0
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Great place to learn sales and management skills!
Assistant Manager (Current Employee) –  Minneapolis-Saint Paul, MNMay 10, 2019
Great company that promotes from within. An extremely customer service focused organization, that provides plenty of training and resources to allow employees to grow and develop the skills needed to have success in the business world during and after their career with Enterprise.
Pros
career path
Cons
long hours
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4.0
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Fast paced and only promote from within
Manager Assistant (Former Employee) –  Phoenix, AZApril 22, 2019
Enterprise is a great job but you work a 50 hour work week. Only promote and hire from within but you need to work hard for promotions. You need to have a "go getter" attitude and network to be successful.
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Overall rating

3.6
Based on 10,421 reviews
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