Great co-workers, terrible hours
Lead Fine Dining Server (Former Employee) – Chicago, IL – May 1, 2018
This was one of the roughest serving jobs I have had...
1) These are long hours. a 3-hour boat ride is actually 6-8 hours for employees (set-up, service, break down), plus they could schedule you for two or three cruises some days.
2) Large sections, on a very large boat... It's near impossible to keep track of the guests you have in your section. Some could be on their floor and other guests explore the whole ship. Impossible to maintain and keep every single guest in your section satisfied.
3) If you're good, they're going to ask you to work 50+ hours a week. It's one thing if you're making money... but there is zero mention of the ZERO GRATUITY to all guests. It is not discussed, it is not even written anywhere... You could easily work a double (12-16 hours) and walk out with only $160, because that's your hourly wage. If people are spending $200+ on a dinner for his and hers, they would just assume the gratuity is included in the package, right?? Nope.
I hope the formula of success is slightly better than what it was 5 years ago... but man, lots of hours and money wasted on working very hard for so little.
There's a legitimate reason people just stop showing up.
Great people to work with
strict guidelines, long hours, inconsistent scheduling