Personal Sales Assistant (Former Employee) – Chicago, IL – December 31, 2018
The great part was that the workplace did care about what happens to you. The manager I had was poor, but other than that I did enjoy selling tickets and the way customers and employees were handled and appreciated.
Got discounts on tickets and food along the pier
If you get stuck with a bad manager thiers not much one can do
Server Assistant (Former Employee) – Chelsea Piers, NY – December 20, 2018
Working here was fun for me on a normal day, ONLY if certain workers were there. I don't know if its the way we're trained or just bad management, the workers that have been there for more than a couple months automatically feel like they can boss around others. Manifests are handed out to every server and bartender but none of the server assistants, who are the ones who do most of the work for the servers. If you're employed as a server assistant, you do two jobs for the price of one and servers rip you off when they tip you out for the day. Management isn't the best on the NY boat. There's two on board the entire cruise, yet somehow its always chaos between how to set up or where, if theres any supplies missing (always is), and who's working on which deck. Long story short, its a great place to work if you don't let those "older" workers take advantage of you and if you work on a different boat.
Training Supervisor (Former Employee) – Chicago, IL – December 3, 2018
learned how to work with a variety of people. the management team was very helpful whenever needed they were very supportive. this is a fast past all around fun company with many benefits (outings, events, etc.)
RESTAURANT SUPERVISOR (Current Employee) – Chicago, IL – December 3, 2018
Working for Entertainment cruises is a great experience. It expresses, diversity, culture and inclusion at its best. It is a fun filled atmosphere, which great opportunities to learn and develop socially and professionally.
Cook (Former Employee) – Chicago, IL – November 4, 2018
If you love cooking , cruising on water,music ,lake Michigan and don't mind staying up late. you'll enjoy working here.Lots of fun creating yummy dishes. they have great benefits. Christmas Parties at Palmer house hotel downtown Chicago
Hostess (Current Employee) – Chicago, IL – September 19, 2018
A typical day at work would consist of pre-shift and then we go set up the decks we are using and I have to put out games, the bouquet of roses, rose petals, and candles than after that we are filling up water glasses and polishing plates/ silver wear. then after that, we are ready to board our guest.
Server (Current Employee) – New York, NY – September 5, 2018
The job is fun but there’s to much drama. Between the managers and the employees it’s like high school all over again. There’s to much lack of communication and there are managers that will do everything in their power to get you fired for no reason. Also the favoritism in the job is something else.
Fine Dining Server for "The Bateaux" Cruise Ship (Former Employee) – New York, NY – August 27, 2018
I loved working at Entertainment Cruises, LCC. My most enjoyable part of the job was interacting with the guests from all over the world. It was great to see how people from different countries were in awe to see the "Statue of Liberty" and all the beautiful sights on the Hudson and East River. The entertainment and food on "The Bateaux" are exquisite.
very rewarding to see the guests so excited about seeing all the sights on the Hudson and East River
Getting off the boat very late at night and traveling on the subway
Cook (Current Employee) – Chicago, IL – August 15, 2018
Just wish they paid better and they promote the right people...the supervisors are under trained and know nothing...they have to ask the line cooks daily what needs to be done when they are suppose to be running the show
Line Cook/Prep Cook (Former Employee) – Chicago, IL – August 8, 2018
Working with Entertainment Cruise have my ability to become the best cook and well understanding with my accomplishments in my cooking skills, as you'll see on my resume I have the education background,profrssional experience,and fast track and success of my job.
Server (Former Employee) – Washington, DC – July 29, 2018
Each year they have a "mass hiring week"...why? because they do mass firings. As many as 14 employees in 1 day. The work environment changed during my 6 years here. When I started there were family members working together. Not now...because now no one would want to subject a friend or family to this type of abuse. The elites in management believe that you are theirs to punish. No parking means that oif you make $10.50/ hour you will have to pay out of pocket $20 for the day and if you work a double your car can be towed after 5pm for $250.....with damage. The demands on your time will severe any family bonds and you have to decide if you will give yourself 110%.....14 to 16 to 18 hours in 1 day during the season then, they fire you in mass 2 weeks later.