Certified Medical Assistant (Former Employee) – St. Paul, MN – January 5, 2018
Loved working with patients. Co-workers, providers and Manager were fun. The providers and Manager did different things to make the work day more fun. Family practice is a busy practice since you touch on everything. You get to use all your skills and that is what I enjoyed the most. It was never boring because you got to room patients, give shots, draw blood, run tests so you were constantly busy. It got stressful at times but some of that was the demands of what patients needed or the oh by the ways so their appointment length wasn't long enough and the provider would then run behind.
Certified Medical Assistant (Former Employee) – Vadnais Heights, MN – March 19, 2018
Loved my job itself. Worked with wonderful patients and the doctors really were really easy to work with and cared about their patients; but all were suffering from 'provider burnout.' I felt terribly undervalued as an employee by management. Everyone was heavily questioned if they were to call in sick (we work around ill people- what do you expect?!) Chaotic and under-staffed a lot of times which hurt the quality of patient care. Important policy changes were not shared with all staff in a timely manner, and new job duties were constantly added with other tasks not being taken away. Unfortunately continuing to decline and the organization is losing quality employees due to high levels of stress put on them. While working here I was constantly on edge.
Great doctors, friendly staff, paid lunches once a month
Management undermines employees, undervalues employees, questioned when calling in ill, stressful environment, low wages
front desk (Former Employee) – Minnesota – October 9, 2017
The best part was working and meeting new patients. Being in healthcare is very important to me. The management didn't allow you to try and go above what you know. They demand you to lower your standards until they come up with the idea. Poor communication to items they felt needed to be changed asap. I loved working at the location, being around the providers and mostly the patients. Management just felt to only allow micromanaging. Only gave a meeting minute of hours to be later with only a 2 day notice. Unable to follow as I have daycare arrangements and needed more of a notice, as we already mentioned this previously. They do not care for employees.
Visit planner (Former Employee) – COMO/ROSEVILLE – December 16, 2016
Worst clinic in the entire group. Poorly managed and nepotism is rapid. Some of the employees are GREAT to work with. The Banning White Bear Lake clinic is a WONDERFUL clinic to work at w a very well trained manager.
Student Medical Assistant Externship (Former Employee) – Maplewood, MN – May 28, 2015
A typical day included, rooming patients and recording medical history and vital signs, assisting the physician during the examinations, conducted blood draws, prepared and administered medications as directed by a physician, and stocked examination rooms and ensured a sanitary environment.
Externship (Former Employee) – White Bear Lake, MN – February 16, 2015
As a student doing my externship, I was able to learn the skills that I learned in class. Working with real patients verses working on a student is very different. But the staff at Entira Family Clinic gave me the opportunity to practice my skills that I will need once I get a job in a clinic setting.
Clinical Assistant (Former Employee) – West St Paul – August 21, 2014
get material ready for minor surgeries, roomed patients, when diabetic patients is roomed, draw and process blood for doctor's visit, when necessary do x-ray per provider's order. performed strep and urine pregnancy test when necessary, take height, weight including pulse and respirations per visits, call patient for medical at pharmacy, follow up missed appointments, urinalysis, stocked and put away room supplies, clean, close and shut down machines at end of the day
Appointment Scheduler (Current Employee) – Inver Grove Heights, MN – November 25, 2012
Answering phones and directing calls to the proper areas in the clinics, taking messages from pharmacies and patients for the doctors and nurses. i am lucky enough to learn new things everyday at my job and i love that. I have a wonderful group of coworkers and management that work with me not against me. The hardest part of my job is not knowing what happens to the patient after i help them on the phone. I love my job and would change nothing about it