Entrust Energy Employee Reviews

3.4
Overall rating
Based on 39 reviews
Ratings breakdown
510
410
37
28
14
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5.0
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Great place to work
Sales Representative (Current Employee) –  Houston, TXMay 21, 2018
Entrust energy is the best electric provider you can work for. Highest paying company in Texas. The managers always set me up for success. I also learned from great leaders how to run a team efficiently.
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2.0
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Start up Company
Retention/Marketing Specialist Team (Former Employee) –  Houston, TXMay 8, 2018
Led Retention and Marketing Teams for startup retail electricity provider
Played key role in transition of outsourced call center to in house call center
Facilitated and developed the first retention sales team for company
Assisted in creation of Business development and Marketing strategies
Trained new employees on product knowledge and system functionality
Identified and reported on daily trends, sales updates, enrollments and retention
Monitored transactions in ERCOT, identified discrepancies, updated information
Assisted customers with payment options, extensions, payment plans
Assisted customers with renewals, enrollments, residential and commercial
Performed disconnections and reconnections of services due to non-payment
Maintained high level of sales and retention goals monthly
Pros
none
Cons
start up company
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5.0
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sales
SALES REPRESENTATIVE (Former Employee) –  Houston, TXApril 2, 2018
fast paced and easy sales job and you have a huge growth opportunity unlike other companies. The pay is very competitive with other huge name companies but the product is easier to sale
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1.0
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False advertisement
Sales Representative (Former Employee) –  Houston, TXFebruary 7, 2018
If you want to make the money they tell you about, show up everyday or you will not get paid, police will stop you for soliciting, long hours in the rain, sleet or snow. Poor selling techniques, and all commission, I'll advise you to keep away from this company if your not bilingual because your mainly gonna be selling to Hispanics
Pros
Talking with new people
Cons
If you dont know spanish your not gonna make good money
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4.0
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a day at entrust
Customer Service Representative (Former Employee) –  Miamisburg, OHJanuary 22, 2018
a typical day consisted of at least going over our goals and achievements before starting work . I learned to work on dealing with people slightly better than before
Pros
at your pace, but it also depends on how much money you really want.
Cons
Working weekends
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1.0
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selling energy
RESIDENTIAL SALES CONSULTANT (Former Employee) –  Arlington, TXJanuary 11, 2018
A day at work is a place full of energy and ready to sell. I learn how to convince some one to save money every month by giving them the lowest rates .
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4.0
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Work Family
Business Development Manager (Former Employee) –  Houston, TXJanuary 5, 2018
Great people, great environment, great culture. The future has great things to hold, for Entrust. Best of luck to you and all of your employees. Thank you.
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5.0
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Energetic & friendly workplace
Third Party Verification Agent (Former Employee) –  Houston, TXOctober 31, 2017
Entrust Energy is a company with a high volume of clients. Workplace is fun and full of energy. Management is unbiased and holds associates accountable.
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3.0
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The work was cool.
Sales Representative / Independent Contractor (Current Employee) –  Houston, TXOctober 30, 2017
I really enjoyed knocking on strangers doors getting to know new people in the most comfortable element, home! I liked my work but as for as management it was poor.
Pros
Nice People
Cons
Lack of communication
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3.0
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Management was not the best
Bilingual QA Analyst (Former Employee) –  Houston, TXOctober 23, 2017
At the beginning the job was fun and management was good, however sometime down the line some decisions where taken to help save the company money. The director was laid off and from there they promoted someone who was like to micromanage to an extreme.
Pros
lots of work
Cons
management
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4.0
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High energy motivation
Salesman Representative (Former Employee) –  Chicago, ILOctober 22, 2017
Teaches G.A.R.L.I.C goals, attitude, responsibility, image and income, consistency and compliance. Teaches how to build momentum on the field while being fast and efficient. G.U.F.I(greed factor, urgency, fear of loss, indifference) were also skills that I obtained to give me a tactical edge over my customers.
Pros
Gaining life skills
Cons
commission, no extra benefits
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5.0
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Great
Door to Door Sales (Former Employee) –  Plano, TXAugust 10, 2017
Should not be biased. It's a great workplace but the manager focuses more on certain employees for the training that the training for the others isn't complete so it's hard to get raises like that.
Pros
Discounts
Cons
No free meals
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2.0
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Fun with ping pong table
Bilingual Customer Service Supervisor (Former Employee) –  Houston, TXAugust 6, 2017
Management would fire a lot of agents for no reason. The agents are contract agents and most do not have any experience in energy; therefore, would treat customers badly. I even witnessed one agent eating while on a call with a customer.
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4.0
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Great Company to work for but poor management
anonymous (Former Employee) –  Houston, TXJuly 13, 2017
Great people and environment. The only thing it lacks is good management. Didn't used to be political now politics run the business. The advantage is that you don't get lost in corporate and can speak up often. Depending on your head of department your idea can either be taken or not. Leadership is young and works hard but still lacks experience.
Pros
environment
Cons
micromanagement
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5.0
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Great Job
Sales (Former Employee) –  Dallas, TXJune 3, 2017
This is a great job to work at and always willing to promote from within, which makes it better for the company that to have someone who knows how the operation of the work flow goes.
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4.0
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great way to learn sales
Sales Associate (Former Employee) –  Round Rock, TXMay 12, 2017
great way to learn new sales techniques and to help you to be a better salesmen. Even if your just starting out the training alone with help push you to better everyday
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4.0
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Exciting
Sales Management (Current Employee) –  Houston, TXMarch 19, 2017
Loved it , very influential company . I've learned a lot about people from working sales . Also pays commission witch is great for people who really work hard .
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4.0
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Fun
Sales Rep (Former Employee) –  Round Rock, TXJanuary 24, 2017
It was an okay weekly based pay off commission no sale no pay door to door very hard work earned great customer service and sales skills
Pros
Weekly pay
Cons
Drama
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5.0
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Active interactive job
RETAIL ENERGY CONSULTANT/SALESMEN/TEAM LEADER (Former Employee) –  Arlington, TXJanuary 23, 2017
Retail door to door consultant, interacting with different types of customers throughout the day. Good job for a people person
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2.0
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Entrust Service
Customer Care (Former Employee) –  Houston, TXJanuary 13, 2017
Working for EE company tense to have a lot of preference and when you try to address the issue they will just find a loop. Previous employees have left due to that reason. Pay is bad for the amount of work you need to do and harassment you get from employees and upset customers. Company only has meeting regarding picking up sales, not on how to improve company.
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