Steady employment with issues
Pharmacy Benefits Help Desk CSR (Former Employee) – El Dorado Hills, CA – June 14, 2017
This is a company still trying to figure itself out. Having been taken over by Rite Aid, then ostensibly Walgreens buying Rite Aid, it has been with mixed reviews as far as how the once private company has fared. It has become much too corporate, with all the drawbacks that accompany a transformation from private to public. The rate of pay, while supplemented by a fairly comprehensive benefits program, falls significantly short of the average pay for the pharmacy benefits marketplace, for customer service reps especially. There are serious communications shortcomings between management and underlings, as well as between departments who require cogent communications for day-to-day operation.