Epic Games Employee Reviews

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5.0
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Dream Job
Chief Information Officer (Former Employee) –  Cary, NCMarch 15, 2019
Best place to work ever! I am sad I was not able to continue my work there for the rest of me career. They are really smart and demanding of everyone, and hire only the best.
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2.0
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Insecure QA Lead on Fortnite team
Quality Assurance Tester (Former Employee) –  Raleigh, NCMarch 8, 2019
Was a great job that I enjoyed but "leadership" and I can't stress the quotations enough, made the job anything but enjoyable.

The QA Lead on the Fortnite team, is brain-dead and doesn't have any clue what is going on in-game in the project and has no knowledge of the skills of the employees under him. There is not enthusiasm or encouragement from "leadership" roles, and as a QA tester you can work as hard as you want and go above and beyond and get no recognition because management isn't even aware of what is going on.
Pros
free food
Cons
horrible leadership, no recognition for work
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1.0
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terrible company to work for
IT Systems Engineer (Former Employee) –  Bellevue, WAFebruary 14, 2019
good compensation/benefits and the CEO is a nice guy...but... poor management. everyone works non-stop day and night, it's a burnout. Lots of entitlement with management "old boys club" I would not recommend unless you "love" working and are a work-a-holic
Pros
compensation/insurance
Cons
everything else thumbs down
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3.0
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Getting hired is all about timing
QA Tester (Former Employee) –  Cary, NCFebruary 4, 2019
Epic has moments when they hire. They will post a job description, but that position will be open for 30+ days. Some people wait a couple of months while others wait a few days.
Amazing place to work at and definitely a good place to learn new things.
Pros
Snacks, Free Lunch, plenty of OT
Cons
Management, Lack of advancement
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4.0
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Great company to work for!
Line Manager Assistant for Player Support (Current Employee) –  Cary, NCDecember 13, 2018
flexible hours, constant communication on current and future updates. Kitchen loaded with everything you could ever want, food, snack, beverages, coffee etc, management is fully engaged and do not act as drill sergeants. The overall picture is that they care about the employees and the players as well.
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1.0
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Not so epic
Customer Service/Player Support - Fraud Specialist (Current Employee) –  Cary, NCNovember 12, 2018
There is no advancement or recognition. If there is an open position above yours, they will hire someone from outside. Poorly managed all around. You get no recognition for doing your job well. There is no compensation for doing your job well and showing up on time every day.
Pros
Free lunch and snacks
Cons
Terrible management, no PTO, no benefits
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3.0
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Good temporary job
Tech Support/Customer Service (Former Employee) –  Cary, NCSeptember 17, 2018
If you're trying to make a little extra money it is great to work in the customer service department but do not expect to grow anywhere from there. Fortnite got more popular than they could handle
Pros
Free food
Cons
Don't care about you
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5.0
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Awesome
Beta Tester (Current Employee) –  Fort Wayne, INJuly 22, 2018
This company is awesome and not only the creators of the #1 game sense 2017 Fortnite that have awesome customer support and awesome people working behind the scenes to bring you awesome content. My job as a beta tester is to test the new updates before there release to the public
Pros
Have fun, Work from home
Cons
No cons
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5.0
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User research sessions testing different games
Game Tester (Former Employee) –  Raleigh, NCJune 15, 2018
It was pretty simple actually, you come in wait in the lobby talk to the director and go from there. After that you get sent back downstairs into the lobby give a short summary of what happened and then leave.
Pros
free lunch, amazing pay, friendly people
Cons
long painful wait times
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5.0
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Yes
Nothing (Current Employee) –  NJMay 23, 2018
My experiences working for this current line of work has been exemplary in all aspects you could think of. The pay is good, the workplace is undramatic and fun to be in and the higher ups don't discourage you with their experience but instead help.
Pros
Everything
Cons
No
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5.0
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Overview
Claims Analyst (Former Employee) –  Durham, NCApril 3, 2018
Handled refund claims for customers, answered questions concerning issues dealing with games customers have purchased. Assisted teammates with customer relations as well.
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4.0
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Epic is fun but there are a lot of demanding hours
QA TESTER (Former Employee) –  Cary, NCMarch 13, 2018
Things would change very quickly. Sometimes we had no direction. often there would be a lot of overtime and on occasion it would be asked if there was not enough people singed up. The People were great and it was a lot of fun working with the leading game in the world.
Pros
free lunches/snacks
Cons
short break
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4.0
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good job
Customer Support (Current Employee) –  Apex, NCMarch 6, 2018
I have a good time working with people at Epic games and I would tell people that is a good place to work.i feel like the company will always be a great place to work.
Pros
food
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4.0
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A foot in the door, and very educational
Dev-Support/ Playtest Coordinator (Former Employee) –  Cary, NCFebruary 22, 2018
I learned a lot in this job and advanced very quickly! Unfortunately, the path for advancement although spoken highly of, wasn't really a thing, at least for contract-to-hire positions.
Pros
Snacks!
Cons
contract work
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3.0
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Long Hours
QA Analyst (Current Employee) –  Cary, NCFebruary 5, 2018
Expect to work an average of over 50 hours a week on short notice. Managers and co-workers were really nice, but due to high demand, constantly being pulled in a million different directions.
Pros
Free Food
Cons
Regular 50-60 Hour work weeks
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2.0
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Kind of a mess, management is extremely stingy on advancements/promotions
QA Tester (Contract) (Former Employee) –  Cary, NCJanuary 15, 2018
As a contracted QA tester, this job was fun and relaxed overall, but beneath the surface it's a complete mess.

A typical day occurs at different locations depending on which project you are assigned to. Your QA lead will give each team lead a task, which they will break down for their respective groups.

For the most part, other co-workers were cool and laid-back, but many were very hard to work with. Getting people to help with an assignment is like pulling teeth, so the majority of tasks given are completed solo. People will ask you for help relentlessly, but refuse to return the favor, and the majority of them always think they know more than you. Oh, and don't expect the stuff you leave in the office fridge to remain undisturbed.

QA leads are very impulsive, and make on-the-spot decisions that make no sense. One minute you are working on an important task, the next minute you're getting pulled off to work on something else, even though other people are doing nothing. Don't expect to even see them often, as they frequently leave in the middle of the day for reasons they neglect to mention, leaving an unknowledgeable tester in charge.

Communication is also a huge issue. Chatting between QA, team leads, and developers occurs using both Slack and Google Hangouts, but parties never reliably read their new messages. It takes anywhere between 5 to 30 minutes to receive a response on average. This is frustrating due to needing help/answers right away.

There have been many cases of contractors moving into full-time positions at Epic, though the only way to get this
  more... to happen is to meet important people and brown-nose as often as possible. Performing actual, physical work does not attest to how good of an employee you are. At all. The majority of full-time QA testers spend their days slacking off on the internet or taking extended lunch breaks when they are needed most, so if you are hired, look forward to that.

TL;DR: Epic QA tester role not the best for someone looking to advance for working hard. Management is a mangled network of miscommunication. Majority of other co-workers are stubborn and dead weight.
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Pros
People generally fun to work with, free breakroom snacks/drinks, manageable work/life balance
Cons
Hard work goes largely unnoticed, team leads sometimes make strange impulsive decisions, majority of employees lack common workplace ettiquette
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1.0
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Avoid at all costs
Playtest Lead (Former Employee) –  Cary, NCJuly 10, 2017
Pro:
Unreal Engine; they make the engine that almost all game developers use for 3d gaming due to its ease of access

Cons:
Trash pay; you'll be jerked around regularly, while the executive elite roll up to work in their multi-million dollar cars
Terrible culture; you either drink the Kool-Aid, or you'll be let go (dissent is highly discouraged)
A history of "has beens"; all the actual talent left after Gears of War was sold, and all that remains now are the people no one else wanted
Terrible treatment of contractors; never worked anywhere that treated their contractors like second-class citizens before Epic
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3.0
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Great entry level opportunity
QA Analyst (Current Employee) –  Raleigh, NCJune 21, 2017
A typical day at work would include preparing and reviewing test cases, participating in SCRUM and AGILE meetings, and automating existing test cases.
Pros
Free snacks, T-shirts, chances to learn from some of the best programmers in the industry
Cons
Work/Life balance very difficult, Low pay
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4.0
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Corporate but Free
Producer (Current Employee) –  Cary, NCJune 9, 2017
Very nice benefits, but creative direction is lacking. Typically there are many people to please and many stakeholders with few contributions but many criticisms. People are wonderful, though the environment can be stressful.
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4.0
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Fun workplace
Quality Assurance Tester (Former Employee) –  Cary, NCFebruary 25, 2017
Good company to work for. Enjoyed being at Epic. Some people notice how hard you work. I learned to go above and beyond in all that I do. The most enjoyable part of my job is waking up everyday and going to work.
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Overall rating

3.4
Based on 30 reviews
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3.1Work/Life Balance
3.0Compensation/Benefits
2.2Job Security/Advancement
2.9Management
3.3Culture

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