Equifax Employee Reviews

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5.0
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Great company to grwo
Solutions Director (Current Employee) –  New York, NYNovember 14, 2018
Good company to work for and advance if you put in the effort. I learned the art of enhancing my sales skills, relationship management, and how to best manage my time effectively.
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5.0
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Great company to work for
Director of Information Security (Former Employee) –  Alpharetta, GANovember 14, 2018
Equifax is a great company to work for, the benefits, salary and vacation is good. I was laid off due to workforce reduction but I really enjoyed working at Equifax.
Pros
Work life balance, benefits
Cons
No really
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3.0
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Lots of great co-workers, insufficient parking
Contractor (Former Employee) –  Alpharetta, GANovember 13, 2018
Great team of people, a really great manager, insufficient compensation. There was an ice machine, a ping pong table, and three refrigerators in the break room. The coffee was sub-par.
Pros
great people to work with
Cons
unforeseen obstacles to continued employment.
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1.0
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Not the best place for contractors
Project Manager (Contractor) - Agile (Former Employee) –  Alpharetta, GANovember 11, 2018
Very poor culture. Poor management from Senior leadership and slow to adapt to any changes.They wordsmith every document despite there not being a need. A member of Senior Leadership (VP) told me I didn't fit into their culture.

It is impossible to find parking after 9 am so you must arrive early or park in a satellite lot and cross over 4 lanes of roadway to reach the building.

Many contractors are sitting in the breakout rooms, the breakroom and cafeteria due to lack of space. They are not fans of working remotely or in other offices even if your team is remote.
Cons
Poor culture and low contract rate
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2.0
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Average.
Employment Verification Specialist (Former Employee) –  West Des Moines, IANovember 8, 2018
Entry level call center. Not for anybody who wants to advance in their career. Not a professional place to work they just shovel people in shovel them out no background check at all.
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3.0
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my co-workers were fun to work with, relaxed dress code
Credit Investigator (Former Employee) –  West Des Moines, IANovember 6, 2018
placed outgoing calls to creditors and loan applicants about a dispute over a reported credit score. used automated systems when available to help update a credit score and/or rating
Pros
team volunteering
Cons
poor management and unrealistic production
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1.0
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Interesting
Business Development Representative (Current Employee) –  Maryland Heights, MONovember 5, 2018
Everything is very fake, from the plants to the work environment everything is fake. Managers literally yell at you via email, because thats a good way to motivate your employees!
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5.0
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Laid-back but innovative gig
Senior Technical Writer (Former Employee) –  Charleston, SCOctober 30, 2018
I was only with Equifax for a brief contract but always felt valued and part of the team. This is one smart group, dedicated to improvement and vision. If you take a job here, count yourself lucky but come ready for work!
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5.0
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Great Company
Senior Vice President Technology (Current Employee) –  Atlanta, GAOctober 30, 2018
Excellent company with new leadership who aren't scared to make decisions. Excellent technology direction. Looking forward to seeing great things from this team.
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4.0
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Productive workplace
Employment Verification Agent (Former Employee) –  Fort Worth, TXOctober 21, 2018
As a controactor af equifax I was treated just like a full time employee. The culture was great, people were helpful and nice, and I loved how we had incentives for people processing the most employment verifications.
Pros
Incentives, nice people
Cons
Lack of job security
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3.0
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Culture is a significant issue.
AVP Strategic Pricing (Current Employee) –  St. Louis, MOOctober 21, 2018
Culture is a significant issue. Rules only apply to some people. No one knows what the org chart really looks like. There is not a single way to get anything done. Departments fight over who gets what resources in an aggressive and damaging way.
Pros
Working from home in some departments
Cons
Other leaders complaining that some people work from home.
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2.0
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Job is very hard for the money
In-Bound Customer Service Tech (Current Employee) –  Las Vegas, NVOctober 18, 2018
Agents are asked to say things that are not true in order to keep the callers happy. The rules change all the time. The work are is very secure, to the point of feeling like a prison.
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2.0
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Poor management, mandatory overtime
VOE Fulfilment Agent (Former Employee) –  West Des Moines, IAOctober 16, 2018
Managers were almost never present, and when they were were not much help. No training materials were provided for any of the work I did, and almost all employees were required to do mandatory overtime (but were not made aware of it until that day). It was almost impossible to plan around this job because some days you would be required to work 10 hours, and some days the workload was too light for the amount of staff so they sent people home after 5 hours. Employees that learned specialty queues were rewarded with no pay increase, but an extra hour of mandatory overtime when it was assigned.

The only thing I can say is that the pay was better than retail.
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3.0
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Extremely fast pace culture
Network Services Manager (Former Employee) –  Atlanta, GAOctober 16, 2018
At times the demand for project delivery superseded well planned and executed approach. A number of the IT teams consisted of a number high skilled resources that worked diligently meet all project timelines.
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5.0
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Fast paced and fun
INFORMATION CONSULTANT III (Former Employee) –  Atlanta, GAOctober 8, 2018
It was a fast paced call center environment. Typical day of at least 80 to 100 calls taken daily. Even though is was a extremely large call center, management made it a really fun place to work.
Pros
Monthly lunches and bonus every 6 months
Cons
Lunches were only 30 minutes
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3.0
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the most enjoyable about the job
Accountant I (Former Employee) –  Atlanta, GAOctober 7, 2018
always trained employees with new programs and the benefits were good but reduced at certain point. the salaries were decent and there was not flex time.
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4.0
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Working there was an enjoyable, and some of the Customers were irate duebtontheir Tax Information.
Tax Associate/ Customer Service Representative (Former Employee) –  Earth City, MOOctober 3, 2018
I answered a high volume of inbound calls within the call center. Helping customers reset passwords, getting profile and demographic information for Equifax. Very high security within the system and customers information. I made changes or updated information that was as needed. I was very peasant and cordial at all times even when some of the customers went off on me for not becoming biligerent or nasty to them as they were to me.
Pros
Getting off early for Winter Storms or bad weather coming through
Cons
Short breaks
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4.0
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A good company that will be great again
Manager (Current Employee) –  Atlanta, GAOctober 3, 2018
The most difficult part of this job is keeping up with the pace of change within the company. Equifax is focused on reclaiming the trust of the public and doing what it takes to do so and this results in a lot of changes and a dynamic environment.
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4.0
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Good company to work for
Senior Application Developer (Current Employee) –  Atlanta, GAOctober 2, 2018
The hardest part of the job is managing development and addressing production issues. Management does a good job of staying consistently with the business model.
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5.0
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Fun workplace
Call Center Representative (Former Employee) –  Des Moines, IAOctober 2, 2018
They did a lot of stuff for their employees. They had a knack for talking to everyone as a team to address issues and make the work environment good to work in.
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Overall rating

3.7
Based on 559 reviews
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