Equinix
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3.8
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Equinix Employee Review

Contracted Security Employee

2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
April 15, 2019
My experience and staffing overview.

I have 11 years military experience up to Staff Non-commissioned officer, 4 years private security, with 2 of those years as a supervisor.

This is where the rubber meets the road when balancing the needs of the contract with your front line service providers/employees. I would like this to stand as a open letter to Equinix Staff and Executive management about what is going on under their watch.


G4S currently holds the contact to provide physical security service to Equinix. This was a transition from Securitas roughly a year ago. One of the contract staffing stipulations required by Equinix is that new hires have 2 years data center security experience, this is a massive demand disparity because security officers with that kind of experience are either looking at being promoted or have established and cemented themselves at their current job and are not looking to move. Equinix's requirement is the largest problem in G4S being able to proactively staff IBX facilities resulting in officers having to work 16 hour shifts or only get 8-hour turnaround times. This has resulted in off the clock injuries and accidents. This issue causes Non-billable overtime creating G4S internal issues because managers bonuses become threatend with NBOT overages


this is further exasperated by other data centers in the area Google, Facebook, who all are staffed by G4S offer PTO accrual and provide meals/snacks at no cost to the contractors, while providing similar pay, ($16 - $19 per hour for security officers) ($20 - $26 for shift supervisors / training
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Ratings by category
1.0
Work/Life Balance
1.0
Compensation/Benefits
2.0
Job Security/Advancement
1.0
Management
1.0
Culture
Pros
You have a pay check. Over time is plentiful because of staffing and turn over issues
Cons
Poor work life balance leads to burn out and call offs.
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4.0
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Security Officer (Current Employee) - Secaucus, NJ
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Pros
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Cons
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4.0
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