Equinox Employee Reviews

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4.0
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Equinox will either break you or make you
Personal Trainer - Tier 3+ (Current Employee) –  Berkeley, CAOctober 20, 2018
if your are truly passionate about what you do you will thrive at Equinox. If you are someone that takes shortcuts or lacks basic work ethic you will not be capable of handling it. Management is not a good score because of the turnover, I literally had 8 different managers in a year. The hardest part o the job are the long hours and trying to distribute your energy with all your clients. I love what I do, seeing my clients progress is pricless.
Pros
you manage your own business
Cons
the clock in system
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4.0
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Fun place to work
Personal Trainer (Current Employee) –  New York, NYOctober 19, 2018
Can make your own hours.
Good workplace culture and colleagues.
Free gym membership and discounts at on site apparel store.
No benefits if you don't have a good client base.
Have to get your own clients with very little help from management.
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5.0
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productive work place
Greenwich Ave - Frontdesk Associate (Former Employee) –  New York, NYOctober 16, 2018
Its can be busy in the mornings so you must work at a quick paste.
I've learned to see through members eyes, to Listen, know the members and exceed expectations.
Pros
positive vibe
Cons
short breaks
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4.0
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Solid experience
Operations Manager (Former Employee) –  Palo Alto, CAOctober 15, 2018
This was a great opportunity in working as part of a management team. The operations manager aids the assistant general manager and general manager in budget adherence and operations flow. You can see the impact of your work when you are pulling your weight and that is extremely gratifying.
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3.0
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Nothing about this job is hard
Maintenance Associate (Current Employee) –  Brooklyn, NYOctober 15, 2018
You go in with your given assignments and do them with the companies standard. Neat, clean, and organized. If you plan your shift correctly you can be done with all your assignments before your shift is over. This job is not hard, it is pretty straightforward.
Pros
free membership
Cons
short breaks, gets boring fast
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3.0
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Managers make it tough. Coworkers make it fun
Front Desk Manager (Current Employee) –  Irvine, CAOctober 9, 2018
it's in the title
the management is not great. they care about the business too much and they do not give a dam about the employees. they are corporate.
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5.0
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fun
Front Desk Associate (Former Employee) –  Los Angeles, CAOctober 4, 2018
is great to work for this company i love the way they threat there member top notch customer service i would love to work for this company very nice people to work with
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2.0
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Great learning environment
Assistant General Manager (Former Employee) –  New York, NYOctober 2, 2018
There was no typical day, as members always have something to complain about. The amount of member issues solely lies on the location of the club. I learned how to run a business, focusing on the financials, manage and interact with all different types of personalities. The culture at the club level is second to none, but is close to being outweighed by the fact that corporate views anyone below them as dispensable. The AGM role is a temporary role, which is something that's understood, but there's a large lack of direction for AGM's.
Pros
Free membership, amazing club culture
Cons
Low pay for the job being done, poor work/life balance, lack of appreciation for employees from the corporate level
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4.0
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Great team and workplace
Personal Trainer/ Sales & Marketing (Current Employee) –  Huntington Beach, CASeptember 29, 2018
Working at Equinox has been a great experience. Great team of personal trainers and manager. However, if you are ready to hustle and build your own business. Be ready to take that chance and hustle. It is slow at first to get your feet wet and build your clientele and get the nice paychecks. Don't work here unless you have a nice amount of savings in your account. As much it is a fun workplace to be in, it puts you in a financial debt as you try to grow your business.
Pros
great atmosphere
Cons
financial debt
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4.0
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Luxurious & professional
Front Desk Receptionist (Former Employee) –  Manhattan, NYSeptember 28, 2018
This job gave me the opportunity to interact with powple in a higher level than me. It taught me great communication skills and how to be professional to clients
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3.0
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Nice employee break room
Administrative Medical Biller (Former Employee) –  Ellicott City, MDSeptember 21, 2018
typical was confusing and poorly manage, The work place was very diverse and seperated. It was very hard to learn or do your job when they had people doing thing out of their scope of employment
Pros
part-time schedule
Cons
stressful
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3.0
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Meh
Sales Associate (Current Employee) –  New York, NYSeptember 21, 2018
It's like an adult highschool in there. Most people are just out for themselves. There is little to no mentoring in this company unless you bow down to every little things your superiors shove in your face.
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1.0
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Poor management and a toxic environment
Membership Advisor (Former Employee) –  Miami, FLSeptember 13, 2018
Equinox corporate sells a dream that is completely out of wack with what is actually going on day to day inside of their clubs. Management is toxic and corrupt. This is a health club where half of the staff are on drugs. They use people and the second you don’t produce for them they start planning to get you out and bad mouthing you to your whole team.

Everyone sleeps with each other it’s like a brothel no exaggeration.

The alliances and deep rooted problems that come from upper level management are apart what contribute to their laughable turnover rate.

They lack integrity and morale and you can easily lose yourself working for and with these people.

Compensation can be decent ONLY in sales and only if you over produce.

Equinox has the potential to be a lovely place to work however the team they have in place in all of Florida creates the above conditions I described, and until they clean house of their UPPER management they will continue to fail to meet their budgets.
Pros
You can make a ton of money and get away with doing anything you want so long as you over produce
Cons
management, toxic disingenuous environment, no work life balance
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3.0
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Lifeguards need extra help
Lifeguard (Former Employee) –  Manhattan, NYSeptember 12, 2018
While working here I enjoyed my time, I met a lot of great people and the atmosphere is amazing. the only issue is when guarding there isn't anyone to relive you so it becomes difficult to take your break/use restroom.
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3.0
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Expectation Extremely High, Hours and work/life balance NOT there
ASSISTANT GENERAL MANAGER (Current Employee) –  New York, NYSeptember 11, 2018
Very demanding and tough position, but you learn a lot. You have to drink the Kool Aid at this company. AGM position is tough and there is a lot expected of you in this role. Your experience depends on your General Manager in club, can make or break your experience. You are scheduled at least 50 hours a week with having to work the last 4 days of the month. Split days off, no work/life balance like you think you would get.
Pros
Free Membership, Great Internal Development if you want to live there
Cons
Work/Life Balance, Salary
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4.0
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good place to work
Lead Therapist (Former Employee) –  Woodbury, NYSeptember 9, 2018
it was a good company to work for. like every job it had its good and bad. the people where nice. it was clean. members were nice. they did nice staff activities
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3.0
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Good work-life balance
Director (Current Employee) –  New York, NYSeptember 9, 2018
Solid experience and good work/life balance opportunity. Many changes across the company but overall managed well and willing to listen to all employees. Great not to have so many meetings as other companies.
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4.0
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Long days. Good management and continuing ed
Personal Trainer (Former Employee) –  Palo Alto, CASeptember 8, 2018
Long days and tough to get clients.
Good continuing education for the training staff. There are always discounts and assistance programs for the trainers to learn more.
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1.0
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2.5 years of patience
Residential Counselor (Current Employee) –  Albany, NYSeptember 6, 2018
Equinox is great for resume building but not much else. While some managers are excellent, there are others that are not. There is an extremely high turnover rate amongst staff because of low wages, excessive amounts of work and poor work/life balance. I loved working with some of the clients but there is nothing to keep me there. Get your experience and then leave while you still have your sanity.
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3.0
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People are great, company goals are not.
Front Desk Associate (Former Employee) –  Coral Gables, FLSeptember 5, 2018
The people are great. Unfortunately, the company goals drive us to be something we, as people, are not. You don't get paid much and you have to take care of your own expenses of work and outside life. Company goals are aimed higher every month and it makes the workers seem like heroes if they push members to purchase more from the gym and if we fail, unnecessary attitudes begin to flush out from 'fake' people, including management.
Members are also great! Sometimes, as with anywhere you go, you'll meet a couple bad ( and odd ) seeds, but overall they are very awesome!
Pros
Free gym
Cons
Pay is poor; colleagues are awesome! ; management can be bipolar;
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Overall rating

3.7
Based on 785 reviews
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