ERCOT/Electric Reliability Council of Texas Employee Reviews

4.0
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Based on 29 reviews
Ratings breakdown
513
46
36
24
10
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Found 27 reviews matching the search See all 29 reviews
4.0
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Not bad for a quasi government agency
Contractor (Former Employee) –  Taylor, TXDecember 31, 2017
I was a short term contractor but the culture I observed was as good as any private organisation. Intranet is very well maintained for any help for employees and contractors. Physically very secured site.
Pros
Quite place.
Cons
If you drive electric car, they have chargers but you still have to pay!
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5.0
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Keeping the lights on
Developer (Current Employee) –  TaylorDecember 22, 2017
While the location in Taylor is less than ideal, ERCOT more than makes up for it in benefits, health and fitness incentives and camaraderie. For most people coming from Austin, the commute is against traffic. So while you might think the distance is far, it is a smooth drive relatively speaking. They also offer van pool vouchers so you can save on gas and toll fees.
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4.0
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Ercot
Senior Transmission and Security Desk Operator (Former Employee) –  Taylor, TXDecember 9, 2017
I really enjoyed working at ERCOT. Most of my co workers where awesome to work around and be around after work as well. It was a honor to work at ERCOT and I gained extreme knowledge about how a entire electrical grid works.
Pros
2 weeks off every six weeks
Cons
could not take vacation when you wanted to.
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5.0
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Fun, relaxed workplace with ping pong tables and basketball court
Cyber Security Analyst (Current Employee) –  Taylor, TXNovember 15, 2017
Great place to work. Great benefits, people, management, work/life balance, advancement opportunities, and so on. They allow plenty of training opportunities. They have many team, workplace, and health building festivities.
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3.0
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Great company but poor choices in management
Analyst (Former Employee) –  Taylor, TXNovember 15, 2017
The company itself as a whole is great. Benefits and employee activities are A rated. The turnover due to bad managment is a different issue. Rules can and will be bent for people based on favorites.
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5.0
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Great Place To Work
Cybersecurity Intern (Former Employee) –  Taylor, TXAugust 4, 2017
Well managed. Relaxed environment. Great people.
The compensation for the work was more than fair.
This company knows how to make their employees feel valued.
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5.0
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Great pay and benefits. Fantastic work/life balance.
Systems Administrator (Current Employee) –  Taylor, TXJuly 18, 2017
The pay and benefits are outstanding. Work/Life balance and amount of vacation is above average. Many people have been here 10+ years.

But it does have more than its fair share of bureaucracy. But that's expected with how much government and compliance oversight the power grid is subjected to.
Pros
work/life balance
Cons
bureaucracy
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2.0
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Not worth the travel
Instructional Systems Designer (Former Employee) –  Taylor, TXJuly 5, 2017
Aside from the pay, and benefits, they choose to retain people that create a very toxic environment and have no people skills at all. It was dangerous to work there.
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3.0
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High stress and demand
Director, IT Operations (Former Employee) –  Austin, TXApril 29, 2017
Working for a government agency for electric delivery, you come under a different scrutiny than most other places. It is managed by the PUC and all of the utilities in the stat of Texas.
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2.0
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Political Science 101
Senior Training Specialist (Former Employee) –  Taylor, TXApril 13, 2017
As anew employee no matter what the issue or altercation I was always wrong. I wanted to simplify training procedures and every time I attempted to do so I was wrong.
Pros
Employees could sleep at their deck
Cons
Manager was a complete horse's putoot
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4.0
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great place to work
IT Compliance Analyst (Contractor) (Current Employee) –  Taylor, TXJanuary 14, 2017
I enjoyed my time with ERCOT. The people / management are absolutely terrific. I learned a great deal and I worked within a great team of individuals.
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5.0
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ERCOT was awesome
Senior Consol Operator (Former Employee) –  Taylor, TXMarch 3, 2016
Second shift from 3-11pm M-F. One 24hr shift every 5th weekend. We manage Remedy trouble-ticketing system to ensuring accurate and up-to-date information. Great work environment! No complaints.
Pros
Advancement
Cons
Customer issues outside of our work scope.
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3.0
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Decent place to work
IT Infrastructure Analyst (Former Employee) –  Taylor, TXOctober 12, 2015
I've worked all over the U.S. As a contractor and ERCOT is the best I could find in the Austin metro area. Although there was more than enough work, the management and politics behind it all was a bit much. It seemed that everyone was always on a different page of understanding and people were stepping on each other's toes in terms of work. Even if management knows of toxic workers, they don't do much to discipline or remove them. You can pretty much get away with anything when you're an employee. There are a lot of very smart and kind people that work here but most everyone is very protective of their work and does not like to adapt to change. The work life balance can be a bit rough when you work in any IT department, working 12+ hrs in a day. The pay from my contracting company was decent and the work environment was too, except for those few toxic people.
Pros
Catered lunches, short commute from Round Rock, free coffee, nice coworkers, fun events, family friendly
Cons
Being treated like a second class citizen when you're a contractor, no ability to convert to employer, management is a bit weak, requirements of work can be unclear a lot of time, work life balance can be improved
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3.0
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nice place but management is iffy
Operator and Compliance Training (Former Employee) –  Taylor, TXSeptember 18, 2015
A lot of red tape and more politics than needed. Most of the people are kind and good to work with and the environment among the working class was good.
Pros
free coffee
Cons
hire too many non-citizens
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5.0
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Great place to work, great people
Operations Support Internship (Former Employee) –  Taylor TexasJuly 18, 2015
Internship was great. Learned many things about market participation on ERCOT. Great work life, active group of people, many activities outside of work to enjoy with co-workers.
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4.0
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Nice Company
IT (Current Employee) –  TaylorApril 1, 2015
I am working as a contractor for ERCOT. Really nice company and co-workers but not a lot of upward promotions. Management is ok but tend to not be open to new ideas. People stay with this company a long time so moving and changing positions can be tricky.

Overall nice company, pays well. Downside located in Taylor.
Pros
nice environment, coworkers, pay is decent
Cons
office politics, bottle neck at the top, location Taylor
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3.0
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ok place
WEB CONTENT SPECIALIST (Current Employee) –  taylorMarch 18, 2015
Nice place to work but you are stuck out in Taylor. Casual environment, nice people but a lot of politics and kinda hard to move up. Technology is behind and the job location is in Taylor.
Pros
relaxed enviornment, casual dress, nice people, fun events
Cons
politics, no advancement, behind in technology, too many meetings
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4.0
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ERCOT was a dynamic place to work.
Release Management Project Manager (Former Employee) –  Taylor, TXFebruary 6, 2015
Working at ERCOT was an opportunity for me to step outside the box into the Utility segment. I enjoyed the work and the people I worked with.
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2.0
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The perfect place to work if you're a pedantic, administrator-type.
Data Architect (Former Employee) –  Taylor/Bastrop/AustinJanuary 13, 2015
There are two types of jobs at ERCOT:

1. Production jobs that affect Market Participants. In this first category are all job duties that ensure the reliability of the energy grid. Everything from monitoring said grid, to putting out extracts for external download, troubleshooting outside support requests, etc.

2. Jobs that affect internal ERCOT employees. In this category are what I would call unnecessary jobs. These include directors, managers, project managers (really, anything with manager in the title), and business analysts/specialists. Business analysts at ERCOT don't actually do any spreadsheet or analytical work, instead they just gather project requirements and deliver them to other departments. It's something right out of "Office Space".

Anyway, the problem with ERCOT, is that the majority of positions fall into the second category and are non-essential. This means that even if a prospective position is in category one, you will be constantly hounded and interrupted by the category two people when you're trying to do actual work.

So if you are someone who likes to get things done, without a lot of unnecessary bureaucratic nonsense, then ERCOT is not for you. If, on the other hand, you're an individual who likes sitting through hours of useless meetings and emails about a topic that is maybe fifteen minutes of actual work, then you will love it!
Pros
Good benefits and career track for people who like to waste time, but contribute nothing.
Cons
An absolute nightmare place to work if you actually like to produce.
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4.0
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Electric Reliability Council of Texas, Inc.
Internal Audit Manager (Former Employee) –  Austin, TXFebruary 5, 2014
Responsible for establishing and overseeing all aspects of internal auditing including supervising and occasional hiring of consulting staff to compliment resources. Within the first several months, uncovered a $2 million fraud within the organization. Other responsibilities include: Directing and coordinating activities on financial, compliance, operational and information technology audits, recommending improvements in procedures, processes and operations across the organization, ensuring adequate internal controls are maintained or developed into new business processes and systems, overseeing the company’s ethics reporting process, communicating information through verbal and written presentations to senior management and the Board of Directors, coordinating internal and external audit activities, evaluating and testing controls for SOX compliance and implementing software to support and manage the audit function in order to increase its efficiency and effectiveness.
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