Network Engineer (Former Employee) – Overland Park, KS – May 8, 2018
Local management within Managed services is shaky and that's being nice.
It used to be a much better place to work but with changes in contracts for managed services and the lack of getting additional customers has made it a dark place to work. If you aren't solely under NCFS then you probably feel somewhat safe but it's an illusion currently.
SERVICE DELIVERY TRAINER (Former Employee) – Distrito Federal – May 8, 2018
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Network Operations Specialist III (Former Employee) – Honolulu, HI – May 7, 2018
Ericsson is positive work place but because of man power issues, the shift schedules aren't the best. Working night and day hours can get tiring. The work is challenging and at times demanding. Working at the switch sites require knowing the logistics, building guidelines, Fire suppression equipment and maintaining the sites back up generator. Diesel Fuel storage tank, requirements, entrance facilities from the local Electric Company, Telephone Companies, Landscaping, etc. I
working conditions are excellent
man power was an issue, mostly working on a skeleton crew.
Incident Management/Recovery Team (Former Employee) – Plano, TX – May 4, 2018
Stressful the people who managed accounts for Ericsson were very rude never explaining things in great detail. I learned a lot at this company,but it was very stressful for the time I worked for the company. Service delivery Managers were always complaining about our team, blamed people on situations and outages that took place before my shift. Very political place to work for, Not good
Network Planning Manager I (Former Employee) – Overland Park, KS – May 3, 2018
Ericsson is a good place to work if you are seeking a career in sales, or managed support services for telecom companies. It is very competitive, has good pay for the job, and a great benefit package. It also provides various training courses to further your skill set.
Provisioning Specialist III (Former Employee) – Overland Park, KS – May 3, 2018
I did enjoy the benefits from working at Ericsson. The health benefits were the best I have ever had and never had issues with working with my doctors,etc. Work balance was good since my hours were very flexible and I could work from home if necessary as well.
Service Engineer (Current Employee) – Plano, TX 75024 – May 1, 2018
Ericsson used to be a good place to work, I learned a lot in there and met many good people. But nowadays the environment is not the same a lot of things happened, leadership team changed, company structure changed also a little of the culture. Everyone needs to become sales professional now.
System Development Engineer IV (Former Employee) – Plano, TX – April 22, 2018
Ericsson has fallen on hard times, and lack of planning by executive leadership led to a lengthy stall in sales, causing a rapid decline of market share and revenue. The company needs a strong position as they reorganize in efforts to reduce costs. Unfortunately, decisions so not come quickly in Ericsson and they continue to fall further behind.
Business Operations Manager II (Current Employee) – Plano, TX – April 22, 2018
Ericsson is a great place to work. Employees are provided with an opportunity to be challenged by their role, advance their career, and continue education through Ericsson offered courses or outside universities. Compensation and benefits are excellent.
Switch Technician/Field Engineer (Former Employee) – Urbandale, IA – April 21, 2018
I was only with Ericsson for less than 2 years around 2010 - they had just taken on Sprint's engineering staff. There were lots of changes going on with all the buy-outs and changes...which eventually led to more lay-offs. I left to start working at AT&T before the axe caught up with me.
Service Delivery Consultant (Former Employee) – Provincia de Panamá – April 20, 2018
Ericsson is a good company, by being an intercultural company the WoW and the day by day relations differ each day. Every day there is something new happening. It is a good place to learn, you have many tools available for your professional development.
Partner (Former Employee) – Overland Park, KS – April 18, 2018
Benefits were great, work environment was always stressful worrying about whether or not jobs would be there from day-to-day. Ericsson worked as a contractor for Sprint so if work was not there, then jobs were reduced on a regular basis.
IT Operations Engineer (Current Employee) – Plano, TX – April 17, 2018
On a daily basis, My Co-worker are pleasant to work with and we make a good team. The environment is stressful and Ericsson has Managers over departments that they have no experience in and making decisions not based on IT expertise. Many Layoff in the recent months has co-workers having to pick up the loss which is tough in an IT 24/7 365 environment. I can only speak for the IT/operations, but I know other departments have had layoff as well. I hope Ericsson can move back to a position that is in favorable in Work/Home balance again.
Project Lead (Former Employee) – Plano, TX – April 14, 2018
typical day? very busy, multiple projects, many meetings learned? good learning environment management? professional ran organization workplace: very much multi-cultural hardest part: seemingly constant rumor of layoffs most enjoyable: working with excellent teams and satisfying customers
Network Operations Analyst II (Former Employee) – Overland Park, KS – April 13, 2018
Great benefits until 2018. Always worried about getting let go. Learned that it doesn't matter how hard you work, its always about the executives and your career is in their hands. You have to play the corporate political game.