Small Business Owner in Bend, OR
Productive and welcoming environment
It’s really nice to have your own schedule and be able to express your creativity with your own business. Learning from other creators is a huge perk of working with Etsy and it teaches valuable skills about time management, organization and more.
Seller Support in Hudson, NY
Great place.... until it wasn't
Overall I loved my time at Etsy. The office was amazing, ability to WFH, culture, events, etc were the best of any job I have had. The pay and benefits are amazing, too! I was in seller support payments, which was a VERY tough role with a ton of intricate background work necessary. Looking back, I think I was too emotional for the job, as Etsy wants you to follow the resource articles and be pretty "black and white" about payment decisions. I was having some trouble grasping the payment concepts and after 7 months I was put on a performance improvement plan and through that, improved a lot and drastically raised my customer experience score. I was told by my manager in private meetings that even if for some reason the role of payments didn't work out, she would work with me on transferring me to another team. This proved to be completely false. I came into work June 2019 expecting to meet with my manager and HR to discuss the completion of the Performance Improvement Plan. Since I had improved so much and raised my score, along with verbally being told prior by my manager that she would still work with me in another team, was under the impression that there would be no issues. Instead, I was completely blindsided that morning and let go.... to say I am still shocked is an understatement. I believe other things were involved whether it be politics or whatever. I'm still not sure what happened but have since gone on to start my own business for the past year and a half. Etsy was great and I have no hard feelings but I would be wary of the Seller Support Payments team in particular.
Entrepreneur in Sacramento, CA
Fun side hustle
It’s great to be able to have an idea and run with it. I’ll likely return to Etsy when I have time to spare again. There’s something really special about the way they allow creativity to be sold online.
Online Store Owner in Online
I am an online store owner using Etsy as a platform so I can't speak for the actual, physical company.
Very user friendly, both from a customer and store owner standpoint. Tools are helpful with promoting and furthering one's store, and the interface is great.
Entrepreneur in San Antonio, TX
-You get banned for hypocritical reasons
-Too many competitors
-Competitors tend to report sellers when they feel intimidated by other people's similar work to theirs