Etsy Employee Reviews
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It’s really nice to have your own schedule and be able to express your creativity with your own business. Learning from other creators is a huge perk of working with Etsy and it teaches valuable skills about time management, organization and more.
Overall I loved my time at Etsy. The office was amazing, ability to WFH, culture, events, etc were the best of any job I have had. The pay and benefits are amazing, too! I was in seller support payments, which was a VERY tough role with a ton of intricate background work necessary. Looking back, I think I was too emotional for the job, as Etsy wants you to follow the resource articles and be pretty "black and white" about payment decisions. I was having some trouble grasping the payment concepts and after 7 months I was put on a performance improvement plan and through that, improved a lot and drastically raised my customer experience score. I was told by my manager in private meetings that even if for some reason the role of payments didn't work out, she would work with me on transferring me to another team. This proved to be completely false. I came into work June 2019 expecting to meet with my manager and HR to discuss the completion of the Performance Improvement Plan. Since I had improved so much and raised my score, along with verbally being told prior by my manager that she would still work with me in another team, was under the impression that there would be no issues. Instead, I was completely blindsided that morning and let go.... to say I am still shocked is an understatement. I believe other things were involved whether it be politics or whatever. I'm still not sure what happened but have since gone on to start my own business for the past year and a half. Etsy was great and I have no hard feelings but I would be wary of the Seller Support Payments team in particular. - more...
Benefits, office environment, pay, Wfh, culture, pride
I am an online store owner using Etsy as a platform so I can't speak for the actual, physical company.
Very user friendly, both from a customer and store owner standpoint. Tools are helpful with promoting and furthering one's store, and the interface is great.
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The people at Etsy were some of the friendliest I have encountered. However, they clearly did not have a clear vision that they were attempting to achieve during my contract there. Furthermore, they did not have an understanding of Project Management as an expertise or a foundation with which to build their upcoming campaigns on. While everyone had wonderful intentions, it was a failed opportunity for myself as the employee and the team that hired me.
Fees continue to go up but overall, a great startup if you have a stand out product. Otherwise there is a ton of competition and you will need to pay for additional advertising.
Set own hours.
lack of total control over your own business.
Its a stay at home job and makes it so creaters can make a little extra money. The fees are a little to high in my opinion and they dont explain to potential customers that you are just a single person not some one who works in a big etsy facility.
I did Etsy during highschool and it was good money but by senior year I felt like I needed something more stuctured with clear advancements. It was good money and awesome that I got to work anytime from anywhere but if you do not commit to it 100% it can easily get the best of you.
Work from anywhere
Money reflects commitment