Wax Specialist (Former Employee) – Chicago, IL – August 13, 2018
. Turnover is terrible . Managment has no idea what they're doing . Management does not create a work-life balance for their employees . They play favorites with their staff . They have very unrealistic metrics that they base their staffs level of competency on .They don't really care about you as a person...unless they like you . The pay and the level of work that you put in doesn't match . ETC ETC! DONT WASTE YOUR TIME!
You learn how to wax properly and fast. You learn great technique, the customers are nice.
Guest Services/Sales Associate (Former Employee) – Aurora, CO – August 11, 2018
I loved working for EWC because I was able to transfer from location to location because it is corporate based. The pay is really good for what my duties were, and they offered yearly pay rate increases.
CENTER MANAGER/GUEST SERVICES (Current Employee) – Phoenix, AZ – August 7, 2018
I appreciate how culture oriented EWC is. The company in whole has a very positive message and great goals. It's very big on women empowerment which I appreciate and has provided me with a lot of professional development
Assistant Manager (Former Employee) – Naperville, IL – August 6, 2018
I was quickly transitioned to be an Assistant Manager within 3 months of being hired on to EWC. I was so excited to be able to do more and help my Manager and all of my co-workers work towards a higher goal for themselves and make the company more money and improve efficiency. I, my coworkers do agree, that I was very good at what I did and I cared about everyone and helped everyone achieve their goals and that I loved what I did. The manager showed up at 10am and left at 2pm. Sometimes she didn't even show up at all. Which, put a lot on me as an Assistant and also showed the other girls they didn't have to care about their jobs much either. So the GSA's and Waxers started calling off just because, and they knew they wouldn't get in trouble for it either because I was always the one on staff who had to deal with it, not the Manager. The Manager never responded to calls or texts when she wasn't at work which lead to a lot of angry customers that I then had to deal with by following policies set by Corporate EWC. Which lead to some not so great YELP! Reviews about me doing my job. The Manager did not like me because she was threatened and incompetent and saw how much I did at the clinic and how much I sold and she took advantage of my knowledge and kindness until I had finally had enough of her laziness. So I spoke up for everyone about how they felt about her and since that point she made it clear she didn't like me and ending up firing me 6 months later.
Customer Service Representative/Cosmetologist (Former Employee) – Pleasant Hill, CA – August 3, 2018
I do not have any complaints about this company. You work in a fast-paced environment and wear many hats to meet the client's needs. I learned about marketing and being a team player. The enjoyed making my client's feel beautiful. The hardest part of my job was that I am constantly on my feet, recommended to invest in good tennis shoes. The manager at the time was very accommodating to my schedule for school.
Guest Service Associate (Former Employee) – Pittsburgh, PA – August 2, 2018
Depending on how busy your center is (varies by location) your shifts can be very busy and fast paced. I worked as a GSA and was offered a promotion, but many employees got little to no pay increase/advancement opportunity. Not a great company to grow with, and very inconsistent pay since GSA salary is mostly commission on what you sell. Some months/weeks are busier than others giving you more opportunity for sales during only select times. Management was awful, no real training. I had little to no work - life balance seeing as i was one of the only GSA's and there was no manager hiring more people. I wasnt really given any option to take days off and was called repeatedly on my very few days to myself. Dont reccomend this job to anyone.
Good sales experience, discounts, free waxing
Poor management, no training, no work to life balance, policies never followed, stressful
The owners pay the estheticians $11 an hour and keep all the money for themselves. It’s disgusting. No commission. Just unreachable bonus. You have to do at least 119 services just to get an additional $20 in your paycheck, it’s disgusting
Lead Waxer/ Trainer (Former Employee) – Connecticut – July 25, 2018
So my experience working at EWC well I worked in a new opening location it was very interesting we did things that were not in our job description. Like solicit local malls that clearly said NO SOLICITING as a requirement for opening and marketing the new location. So keep in mind marketing may be apart of doing this if it's a newly opened location. Corporate training was SUPER cut throat, the trainer basically said if we don't get it by the end of the I Believe week training we would be cut. Not considering slower learner's. I personally did not have a problem with the trainer but she was quite unprofessional. She had favorites and she was pretty rude to 65% of the girls. Sick Time and Time Off is frankly very frowned upon in the business. No benefit, very physical, low pay however room for growth, once you work for there company you will be an AMAZING waxer. Very sales and Stats oriented. Keep in mind your in a primarily female environmental so it could get a bit Catty. Management wasn't all that great at any of the 3 center I worked that. If anyone here is like me and is curious about the uniform full hot pink/redish scrubs which are so cute first pair is on the house after the first pair you have to purchase them, they are not the most accurately sized. Finally, pay. Hourly is pretty low however the way there compensate system was set up you end up making a bit of Money, even though hourly maybe low (varies from center, but typically under minimum wage) you make commissioner from product sales, services preformed plus tip so there is potential for good money especially ifmore... you put in work. Now, this may be a problem to some if your center IS SLOW like one of the centers I worked at which is why I left that center so I would strongly recommended asking about guest, and look at the book newly opened stores tend to be slower so keep that in mind. Hope this helps someoneless
Assistant Manager (Former Employee) – New York, NY – July 24, 2018
I enjoyed my time here, the staff is great, they all work hard and understand the meaning of teamwork and team effort. Everyone works as a team, always smiling and customers are welcomed with a smile on their faces.
Guest Service Associate (Former Employee) – Minnetonka, MN – July 23, 2018
I love the majority of my job at European Wax Center, the management went down hill and made a lot of the people working there angry. overall I learned a lot about different systems and gained more skills to use in the future.