Eventbrite Employee Reviews

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4.0
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Productive and fun active work day.
Ticket Scanner (Former Employee) –  Nashville, TNJune 24, 2019
It was a fun experience and got a chance to meet a lot of people passing by the entrance of a event like Complexcon, LA Autoshow and Adobe Max to name a few. You gotta to stay cool and calm as a ticket scanner especially under pressure when its crowed with customers.
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4.0
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Great Product, Team, and Culture
Customer Experience Associate (Former Employee) –  Nashville, TNMay 18, 2018
This is a great place to get your feet wet for advancement in careers such as Customer Success, Account Management, and more technical roles.

As a Customer Experience Associate, I was given great tools and mentoring. If you have the drive you can also build skills in coding and other technical aspects of technology.

The benefits were great - typical start-up style mentality. Selective hiring and rewards that build retention.

Overall - a great place to dive into the tech business culture.
Pros
culture, team, mgmt, tools
Cons
fast paced - can be stressful to some
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1.0
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Dead brand and direction, Missing accountability, High turnover
Product and Engineering Team (Former Employee) –  San Francisco, CAJune 27, 2016
Eventbrite was an admired brand in '08-'10 full of Stanford grads but many have since moved on and replaced by folks from dying brands like eBay and Twitter. Ticketing/e-commerce is now commoditized SAAS and the company's "strategic" projects has failed to deliver any differentiation. Both Product and Strategy teams have abandoned the marketplace mission as they struggle to make Eventbrite a destination page for event discovery. Instead the team executes multi-year efforts on refreshing the look and feel of the website to occupy time and without substantial metrics impact. The Engineering team moves at glacial speeds and mostly comes from other events-oriented SAAS companies (read: never worked at pedigree like Google, Facebook, Amazon, Microsoft, etc). This breads an engineering culture that lacks real processes or documentation. The "bench strength" has never worked on large-scale services at aforementioned firms and thus many of its services/experiences have broken under larger loads. This lack of know-how also creates a fear of touching legacy code, building hack upon hack. Recent acquisitions have built off-shore engineering centers making it even harder to develop. With compensation well below market rate and and unknown equity value, more subpar talent is recruited.
Pros
A real 9-5 job and flexibility to work from home many days since product roadmaps aren't compelling
Cons
Politics, low comp package, lack of data-driven Product team (especially on the enterprise/organizer side)
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4.0
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great work life balance
Product Design Intern (Former Employee) –  San Francisco, CAJanuary 8, 2016
It's a reat place to work for
have great work life balance
Food and snaks are all good.
nice and smart coworkers..........................
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5.0
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Awesome workplace
CSR (Former Employee) –  Nashville, TNOctober 25, 2015
I loved my time at Eventbrite, I would love to go back to work there. They have a contract with my staffing agency not to hire temps directly from them
It is a fab office with a focus on the individual, definitely not cubicle land.
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Overall rating

4.0
Based on 9 reviews
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