High Stress, High Expectations for LITTLE OR NO TRAINING!!
Technical Support Specialist (Current Employee) – Las Vegas, NV – December 26, 2018
I liked my manager, I liked my director, what I disliked was the structure of the department and a few low class, lazy, simpleton's that I had to deal with on occasion. Everi expects perfection from the help desk despite having little to no training and what training you do get is disorganized and completely discombobulated. The product that requires the most time to support they spend the least time on and utilize an unstructured approach that lacks proper troubleshooting approach and theory. The technical support teams and customer support could benefit everyone within if they were more integrated and involved with the many product teams they could provide more consistent and better service to all internal and external customers alike. Training and development of current employee's needs to be a priority but unfortunately many current managers come from technical backgrounds rather than leadership backgrounds so they see no reason and can not see value in motivating, leading, and laying out a vision or career plan to employee's to make them feel like they have a place now and will have a valuable place and evolving skillset later to properly and confidently serve customers.
Management has no vision and does not encourage innovation
VP Software & Product Development (Current Employee) – Las Vegas, NV – December 8, 2018
Loyalty and getting along is on top of demands. No more innovation. leadership has no vision and is living on established systems and contracts. Getting along culture is demanded by top management. It is fine to get along but sometimes you have to drive people hard to make change happen.
Developer (Former Employee) – Las Vegas, NV – August 2, 2018
I concur with the other developer regarding IT. I've seen glaciers that move faster than Everi's IT department. In over 5 years I requested or complained about a development environment that matched production and not one thing was ever done about it. Their $500k Data Warehouse Appliance died of loneliness because they had the BI group maintaining their accounting system.
Weekly emergencies keep you working long hours for thankless management
Shrinking cubicles, IT managed by people who have no idea what they are doing.
Financial Services Cashier (Former Employee) – Pocola, OK – December 17, 2017
The manager treated her employees like they were prisoners. I never got a chance for a raise, yet worked tons of overtime when said manager was on maternity leave. I worked 12 hour days 6 days a week. She was very moody and it was like I was in highschool all over again. I did like the actual job, but I couldn't deal with the management.
Productive and fun place with a ping pong table and foos ball
Enginnering (Current Employee) – Austin, TX – October 12, 2017
If you enjoy challenges, like collaborating with helpful and smart people, want to make a difference in casino gaming then this is the place to be. We have brought on a ton of talent and are expanding across the board. I've been with the company for a number of years, seen the ups and downs and this definitely feels like another big upswing!
Strong work life balance
Commute can be challenge, but managers can accommodate needs
Demanding Industry/Customers but Great Work/Life Balance
Development (Current Employee) – Schenectady, NY – October 10, 2017
While I have never wanted to stay at a single job for more than 3 years, I have been with Everi for well more than that. Through this time, I was able to experience all its ups and downs...from a $1 stock to $40 to $2 and now $8. When Multimedia Games and GCA merged, things were not good to say the least but it is my opinion that it was due to poor leadership. We lost a great deal of good people in this time and it's extremely unfortunate.
Glad it was okay enough for me to stay through it because now leadership from CEO and down is great. You can see the results in the commitments we have met over the past year. What is even more relevant to me is that these goals were not accomplished by driving employees into the ground, but with good planning, setting proper expectations, and doing everything they could to make sure the whole employee base felt appreciated.
QA Analyst - Games (Former Employee) – Austin – October 6, 2017
I was with Everi for 5 years in the Games QA department. I will forever miss the people and culture. My typical day at work involved interacting with developers, producers and other members of QA to make sure we were releasing a quality product. Overall Everi has high standards for level of quality and I enjoyed working to meet those expectations. Many people who leave Everi usually return in a few years, I might be one of those people. I miss you guys!
People and culture are great
stock options were not avail for people at my level
Great working environment with knowledgeable staff
QA Analyst III (Current Employee) – Austin, TX – September 28, 2017
I have worked at Everi for a little over 3 years now after spending 8 years with another well known software developer. When I first started the company was called Multimedia Games, but after the first year they merged with another company and rebranded as Everi.
The first year after the merger/rebranding was honestly a bit of a struggle. The CEO during that time did not define a vision for our future and did a lot of things that negatively impacted the overall culture within the organization. During that time we saw a lot of turnover as people became frustrated with the change in direction/culture. That CEO is no longer with the company now, he was replaced just over a year ago by our current CEO.
Since the change, the difference around Everi is noticeable. We have a clearly defined vision for a path forward within the casino gaming industry and our new CEO has brought back a lot of the things that made the culture here so great to begin with.
As a QA Analyst III, I spend my work day working with development to create test cases and provide coverage on the new features being implemented on the back end. I have learned so much in the past 3 years working with some of the best developers I have worked with in my QA career. They listen and treat QA as part of the overall team and not an afterthought, which is not the case everywhere you work. I enjoy coming to work at Everi, each day provides me with new opportunities and challenges (not in the negative sense, i enjoy a challenge), and the staff here is a joy to work with.
Over the last 3 years I have personally recommendedmore... four personal friends to jobs here. Each of them interview and accepted positions at Everi; all of them still work here to this day.less
QA (Current Employee) – Austin, TX – September 28, 2017
The people are great and the company provides a great balance between work and personal life. At times there can be confusion and misalignment between teams however this has gotten much better over the past year or so.
Customer Service (Former Employee) – Grant, OK – September 1, 2017
* If it wasn't for the management and the lack of training then this will be the best place to work. * The manager did not train anyone just gives you a paper to follow by and leaves. * If you have any problems and you talk to her she is very untrusting. * Not a management material and needs more training.
Service Technician (Former Employee) – Las Vegas, NV – August 22, 2017
I was an employee before the merger. I will say the management structure was much better before. Now you have a bunch of individuals not a team. Management doesn't have a proactive approach then blames the employee for not doing what the manager should do. The higher ups complain of costs then don't give you the right parts for your service calls.
You drive your own car into the ground making the company money while you're just barely making enough to be competitive wages, then fire you after you worked you butt off for them. They even fired the CEO after the merger. All of their supervisor and managers were promoted from the games while no One from kiosks got promoted. You will work be on call then miss family functions and holidays all for them leaving with "it comes with the job while the ones making the decisions are sitting at the table eating turkey while the low service tech is working missing out on his dinner.
Not stuck at a desk all day
High stress, no teamwork, poor management, no family time on holidays
Finance (Former Employee) – Las Vegas – May 17, 2017
Nothing good here folks! Terrible Management, bad hours, mediocre pay and no support. No training and nearly all management comments are just negative reinforcement. Management needs skillset training on how to properly deal with employees in a positive manor. Long hours and overtime not appreciated. For such a large company that is publicly traded; the pay is average at best. Negative environment!! Poor communication within department; between departments and between locations. Upper Management is detached as to how the Middle Management is "running" the company. Upper Management needs to review their subordinates. There is no reward for hard work and long hours; other than more work.