Everise Careers and Employment

I don't recall much about the company. I do remember the staff and management being flexible with the time worked. I also found my co-workers and management to be very accommodating in allowing me these hours to avoid the bulk of rush hour traffic.

CSR - Customer Service Representative in Florida

on January 30, 2023

It’s just ok

It’s ok, not a lot of time off and if you are sick or have an emergency they count you as calling out and that goes against you, they give you points until you get terminated

Customer Service Representative in New Bern, NC

on January 26, 2023

2 stars

What is the best part of working at the company?The training is so unorganized. We played kahoots more during training then we actually learned about the job. What is the most stressful part about working at the company?Everything. The management sucks and doesn't help with calls when you post a question it takes 10 minutes to receive a response, and most of the customers hang up while you are waiting for help.What is the work environment and culture like at the company?A mess. From the top to the bottom.What is a typical day like for you at the company?They don't let you pick your shift so most likely after training you'll have a late shift.

Customer Service Representative in experienceChampion -Angi -Opportunity Leads

on January 25, 2023

The HR is very accomodating they are very kind,.

All staffs from hiring department are very accomodating and they are very considerate, and they discuss the job well, they help us to understand the nature of job too.

CSR - Customer Service Representative in Florida

on January 24, 2023

Do not do it.

I worked for this company for 6 months. The Trainer was wonderful and knew his stuff. What we didn’t know is that our supervisors were training with us. So they were basically learning the same thing we were learning, red flag number one. Their IT support is horrible. You never hear back from them after you’ve spent an hour of your time on hold and if they do reach out they never reply to messages same with management. Management doesn’t know how to communicate they only communicate with you when it’s convenient to them otherwise they leave you on read. . The whole entire time I had system issues and waited for a new computer for SIX MONTHS!! I finally gave up waiting on them and got a different job. We started with 26 people in the class. There’s only 3 people left within that class so that should tell you how bad things are. Half of the managers will give out wrong information regarding certain things. You get more support from the agents themselves than management or leads. .I wasted six months with this company. If you like wasting your time then apply 0/10 don’t recommended

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