ExactCare Pharmacy Employee Reviews

Showing all 41 reviews
Sort by: Helpfulness | Rating | Date
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Please read the reviews
CPhT (Current Employee) –  Valley View, OHDecember 8, 2018
The reviews are accurate. If you have a strong work ethic and care about your patients, this place will drive you crazy. It's more about the numbers than patient care. The best part about working here is the hours (M-F 9-5:30), other than that, I can't recommend this employer.
Pros
hours
Cons
management, unrealistic quotas
Was this review helpful?Yes 1NoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Don't work here
Clinical Liaison (Former Employee) –  Southeast territoryNovember 29, 2018
Stay away from this company. They will tell you one thing and treat you totally different. It is all about money and you are just a pawn. I suffered severe harassment while working at this company and was expected to do double or triple the work that I was contracted to do.
Pros
None
Cons
Everything
Was this review helpful?YesNoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Legal Slavery
Pharmacy Technician (Current Employee) –  Valley View, OHNovember 29, 2018
You are nothing but a number to management in this hellhole!!! The company is all about quotas and the turnover is so fast your head will spin. The environment of the place is extremely gossipy, uncomfortable and unfriendly. Managers don’t smile don’t even look you in the eye when speaking to you.
Pros
Nothing
Cons
Everything
Was this review helpful?Yes 2No 1Report
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Dont work for this company unless you like being a slave
Clinical Liaison (Former Employee) –  AllSeptember 13, 2018
This company has a good concept as far and the medication goes, however management has No idea what they are doing. This is not a job for a person who has done case management in social service. This job is for a sales person and a person who like high strees, quotas, and metrics, and everything else that comes with a sales industry. This is not for social workers on anyone who has the passion to help those in need. This job is for a person who loves sales and have the gift of gab. Social workers, case managers, stay away from this company. They will work you like a slave not to include the fact that you may drive 6 hours out of the day to places where you may be in danger. If you are desperate for a job then this job is for you.
Pros
None
Cons
Everthing
Was this review helpful?Yes 13NoReport
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Quantity over quality
Certified Pharmacy Technician (Former Employee) –  Cleveland, OHJuly 26, 2018
They hire too many people with not enough experience and then just stick them wherever. The company changes rules to benefit them therefore people just walk out.
Was this review helpful?Yes 4No 1Report
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
TERRIBLE!!! Don’t do it! Read all reviews!
Slave (Current Employee) –  OhioJuly 23, 2018
Clinical approach to pharmacy when there is rarely anyone in management that is clinical (in the field)
Most who are in management positions do not understand the nature of what field staff are doing. They think they do because they too were once in the field. But they don’t. Most have sales backgrounds leading clinical people. BAD MIX! Culture is terrible too. Weekly calls are boring and have very little enthusiasm, which is the purpose of having them in the first place. They are not consistent with giving individuals props who deserve it. You may be high producing and they don’t say a word to you, but will then put someone in the spotlight who is on average meeting expectations. As for the expectations!! Too much!! Large territories, no matter how much after hours work you do or how many hours you were out in your territory they expect you to get back out the next day and do another 10-12 hour day. Bonuses are nice, but are less than what you would make if you were paid overtime for the actual hours you are working. The account managers are unprofessional washed out sales people who need to be gone. Most have been employed for years and think they know everything. While they may be knowledgeable in services offered they lack heart and passion unless it has to do with numbers. $$$ They don’t care what their employees think and don’t send out any kind of employee surveys to find out.
This place will harden your soul.
As soon as I am able I’m getting out of here!
They have changed around who you report to which has helped. They will give you all equipment needed including
  more... a mobile phone. Gas is paid for with your company credit card. Car allowance which is ok, but they should just allow you to get brakes, tires, wipers and tune ups etc... done on company dime instead of the allowance. You’re ripping and running all over every single day. With the long hours it’s hard to look at the allowance as a car allowance when you feel deserving of it for putting up with all of the craziness. The patients you see are wonderful. They need help and it is a great service. Bonding with them is the only good thing you get out of this job from a fulfillment angle. You will go in dangerous areas, bed bugs and cockroach infestations are norm. If you take any home with you they will not pay for extermination! This company used to be great to work for. They need to get the woman back who was VP of sales from her position she was demoted to and have her run the show again. She cared about you, worked you hard, but wanted you to play hard. Knowledgeable, kind, driven and motivated the heck out of field workers. You wanted to work hard for her and you wanted to pass basic expectations because she made you feel cared for and appreciated. They need someone like that in charge. Managing people isn’t about being the boss. Rather you feeling supported, understood and motivated.  less
Was this review helpful?Yes 15No 2Report
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good for pharmacy techs who just wants to make more than minimum wage without physical activity
Pharmacy Technician (Current Employee) –  Valley View, OHJuly 7, 2018
Good job to make more than min wage but they're not willing to negotiate pay. Desk job with little physical activity, if that's what you're into. You'll spend majority of your day on the phone with patients or doctors' offices. Management seems to care more about quantity over quality, and not much about employees' happiness either. Best parts are that you don't deal with patients face-to-face and they have food trucks on site all the time
Was this review helpful?Yes 5No 2Report
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
I have not worked there in years, and I really don't have an opinion.
Pharmacy Care Technician (Former Employee) –  Valley View, OHJune 30, 2018
We would triage incoming phone calls, make sure they were routed to the correct departments. Manage and update customers profiles, process payments, set up deliveries, handle customer complaints, and other concerns as they arose. It was our responsibility to ensure they were routed to the correct areas if it wasn't apart of our responsibility.
Pros
Every concern was addressed.
Cons
The wait time was often too long.
Was this review helpful?YesNoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Not a good place
Sales (Former Employee) –  Valley View, OHJune 27, 2018
The pay is terrible and the management is worse. Too many egos in the administration that think they are awesome and they aren’t. Not a good place ....
Pros
None
Cons
All
Was this review helpful?Yes 12No 3Report
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Awful Place to Work
Clinical Liaison (Former Employee) –  HomeJune 21, 2018
They try to woo you with unrealistic bonus expectations and a car benefit. Each state requires that we be paid X amount per mile and the stipend they give you is WAY below. Not to mention the expect you to work like a slave. You will be routinely required to work 10+ hour days and they don't bat an eye because "you're salaried and you can't say no". If you do say no, then you are insubordinate and you are immediately fired.
Was this review helpful?Yes 13No 2Report
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
If you want to make little money work herr
Care team (Former Employee) –  Vally viewMay 18, 2018
Salary is Terrible here along with the benefits. You have to work about a year to maybe accumulate 40 hrs vacation time. Pharmacist are in different care teams so you have to use jabber to speak to them. Basically your whole way of communicating is through jabber. Its not a small knit pharmacy that's super comfy to work for. The software this place uses is ridiculous it looks like the maker of Pac man also made rx30. Order entry is also back up phone operators which means you're getting distracted by calls all day while entering scripts. This company needs more operators and a completely new department called SORTING onbase orders because the software is so slow it takes multiple people to sort orders.
Pros
Food trucks
Cons
Salary, benefits, vacation hours
Was this review helpful?Yes 6No 1Report
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great Hours
Pharmacy Technician (Current Employee) –  Valley View, OHMay 3, 2018
The hours are great but as someone who had the experience I do I would have expected more money. I love the hours are Monday through Friday with an occasional late shift (630p). The benefits are not the greatest but they do like to show their employees they care in other ways.
Pros
Hours, dress code
Cons
Benefits, wages
Was this review helpful?Yes 5No 1Report
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Not what I thought it would be
Pharmacy technician-patient services (Former Employee) –  Lakewood, NJDecember 27, 2017
It started out as a nice place to work and turned into a corporate life-sucking working environment. Many people lost jobs with short notice and little compensation
Pros
monday thru friday
Cons
corporate culture
Was this review helpful?Yes 4NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Very family like
Pharmacy Technician (Current Employee) –  Valley View, OHNovember 19, 2017
I enjoy working at this company. I am only trying to pursue a life long dream. It is a pleasure working for this company. It has wonderful benefits and culture.
Was this review helpful?Yes 3No 8Report
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great company with a great product
Inside Sales Manager (Current Employee) –  Cleveland, OHNovember 16, 2017
Lots of stress - very fast paced. People are friendly and welcoming. The environment is fast paced and there is constant change. Hours are flexible and reasonable. It was a great opportunity.
Was this review helpful?Yes 3No 6Report
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Favortisim
Pharmacy Technician (Current Employee) –  Valley View, OH 44125November 7, 2017
Everything is based on favoritism. If you are looking for a company to grow with ExactCare is not the company for you. The harder the worker the less you are appreciated and valued.
Was this review helpful?Yes 18No 1Report
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good place to wok
Clinical Liaison/Case Manager (Current Employee) –  Valley View, OHOctober 1, 2017
The only thing I didn't like about this job was going into bad neighborhoods. Sometimes i felt like I was putting myself at risk and i just decided it wasn't worth it for me anymore. The management was great, so was the training. I would recommend this job to someone that doesn't want a typical sitting at your desk job.
Pros
No office to report to
Cons
bad neighbohoods
Was this review helpful?Yes 2No 2Report
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
too many cheifs and not enough indians
Account Manager (Team Leader) (Former Employee) –  MichiganSeptember 14, 2017
work life balance is great, however the lack of clarity in the direction of the company is a bit frustrating. Many layoffs took place during my 2 plus years working there.
Was this review helpful?Yes 5NoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Poor management
Pharmacy Technician (Former Employee) –  Valley View, OHSeptember 11, 2017
Over the last 5 years they have changed VP of Operations 3 or 4 times. They do not promote within so they continue to hire people who do not understand the day to day operations of the company. The 'lead pharmacists' do not know how to communicate with technicians and technicians are treated very poorly.
Pros
No weekends or Holidays
Cons
Stressful work environment
Was this review helpful?Yes 4NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great culture
Bilingual Customer Service Representative (Former Employee) –  Killeen, TXAugust 21, 2017
Killeen Nutritional Center fun place to work in. The customers are very interesting and the owners are friendly and helpful. Great team everyone is willing to help each other.
Was this review helpful?YesNo 1Report
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at ExactCare Pharmacy. Our community is ready to answer.

Ask a Question

Overall rating

2.6
Based on 41 reviews
55
45
313
25
113

Ratings by category

2.9Work/Life Balance
2.4Compensation/Benefits
2.0Job Security/Advancement
2.1Management
2.6Culture