I moved on for good reasons
Cell Technician (Former Employee) – Alpharetta, GA – April 9, 2018
IN MY EXPRESSED OPINION ONLY.
Typical day at work:
During the winter, pretty slow. because BTS/CELL SITE CABINETS are cool...
During the summer, trouble tickets are numerous due to high BTS temperatures..you will have numerous tickets, very few on-hand replacement parts (if any since they are not stocked; must order parts which may takes 1 day to weeks to arrive, but your still responsible for its install even if it arrives on your day off/vacation day.
No formal training provided if you are a contractor; swim or drown. Only a couple of techs are friendly/that will take sincere time to teach you anything. The regular field techs know more than the Lead.. Go figure.
Clueless, inconsiderate, and pencil pushing; never even heard from my former mgr since hiring to leaving; never answered any questions.
The Tower Crew management is good though.
Work Place Culture:
During the Winter....great.
During the Summer....over worked and stressed.
On-Call scheduling is CRAZY; if you work that day, you may work not only your scheduled 8 hrs, but the rest of the night till the early morning straight.
Hardest Part Of Job:
Dealing with your Lead, On-Call work, getting too many tickets during summer days, parts availability, and the facts that you are required to know how to fix anywhere from 1 to 10 different types of systems, without adequate time, info, and realistic expectations.
Most Enjoyable Part of Job:
Getting off work.
Better than unemployment
Leadership clueless, plays favoritism, pay rate way low vs responsibilities