Other Expert Global Solutions (EGS Corp) Employee Reviews
Job Work/Life Balance
Management was very unstable
Customer Care Agent (Former Employee) – Utica, NY – June 21, 2018
An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty. Handled customers inquiries, complaints, billing questions and payment extension/ service requests. Calm angry callers, repair trust, locate resources for problem resolution, and provide best option solutions. Adept at handling various calls on a daily basis while consistently resolving clients issues in a short time span.