View all 112 questions about Express Scripts

If you were in charge, what would you do to make Express Scripts a better place to work?

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Listen to people, more communication and be a better team.

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Provide a consistent educator for the length of training vs shadowing a variety of employees not knowledgeable or adhering to company policies.

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Provide a consistent trainer/educator instead of numerous people who are not aware of adhering to company policies.

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Treat my employs with respect,talk with my people and see if there is a problem and try to rectify a problem when it accrues.

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I would get the employees point of view on how to make the company better at hand. Also better hourly/salaries. I will give people advantage to move up within the company and I will be fair.

Answered - Member Services Agent (Former Employee) - North Carolina

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Related questions (more answers below):

I would open more doors and provide greater opportunities for employees, and would increase salary based on performance.

Answered - Patient Care Advocate (Former Employee) - Saint Louis County, MO

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More collaboration between different levels in customer care internally. Everything is silod to a department, but sometimes communicating back and forth reveals things that can be worked on to improve service to members and clients.

Answered - RTL (Former Employee) - Minnesota

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I guess i would try and get rid of so much favortism

Answered - Mail Clerk (Former Employee) - St. Louis, MO

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Medco had a good plan i place to engage the employees. All management staff were required to be involved. This ensured the program continued and grew. Good program.

Answered - Back End (BE) Operations Manager (Former Employee) - Las Vegas, NV

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Keep the employees more informed and worry more about the patients and less on the quantity!

Answered - Pharmacy Support Calling Technician (Former Employee) - Columbus, OH

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