Extremely stressful environment with awful management
Sales Representative (Former Employee) – Midvale, UT – August 15, 2018
This job is the worst job I have ever been at. Extremely stressful, punishment if numbers are not met month by month, favoritism for at-home agents and agents that outperform. More service calls targeted towards agents that are having a hard time selling. Short breaks, not able to use the restroom besides the 2, 15 minute breaks you get daily. EXTREMELY hard to get the shift you want. Had to get a doctors note to work 32 hours when they promote that is still considered “full-time”. Management sits around all day online shopping, talking, doing nothing while agents work day in and day out taking 50+ calls a day. If you miss a day of work for being sick, you get an adherence point that is held against you for 6 months, even with a doctors note. If you acquire enough “points”, they will terminate you no matter the situation. High turn over rate, busy at all times. Customers will press wrong key on their phone and agents get punished on their end (less comission). Very, very discouraging and everything they promise you in training regarding benefits and positive atmosphere, they don’t follow through with. I woke up every morning dreading to go to this job.
Short breaks, favoritism, high stress