They preach integrity but then they ask you lie to customers.
Site Manager (Current Employee) – Oklahoma – July 6, 2018
I believed this company cared about its employees when I first started
Extra Space Storage believes in death by employee metrics. Management frequently uses aggressive language to convince employees to make ethically questionable decisions.
Examples include tricking customers into buying insurance plans, or lieing about unit availability and pricing. They tell employees not to tell customers that they will get a rental increase.
I worked here for over 5 years. I was mistreated by the DM, and you could never do enough, cleaning, answering the phone, outbound collection calls, cleaning, sales, making everyone get on easy pay. cleaning, working understaffed.
the more profits you make for them, the more they take away from the employees. greedy greedy
401K, bereavement time off and benifits
too much cleaning. Get a maintenance staff