Lead pawn broker (Current Employee) – Kingsville, TX – May 17, 2018
The job is not difficult by any means. If there were better management (upper management included), if could be a good company. I only know of how things are run in this location and it sucks. You have people being under paid, others being over paid, previous employees that left and even gave 3 weeks notice but still unable to get hired back. You have to have the right last name and ethnic background in this location to be able to move up. There's no communication from upper management all the way down to base employee.
20% discounts on merchandise and 120 hours pto after probationary period
Do not waste your time. This is a horrible place to work. They do not value educated employees. Pay wage is low. The human resources department is not up to par. If you have experience they do not want you.
Inconsistent Leadership Methodology / Store Employees have little to no value to the company
Lead Pawnbroker (Current Employee) – Atlanta, GA – April 7, 2018
As with all companies, there are some great people working here. However, the corporate mentality is "do what we say, without regard to what's right for your store or business unit." Pawn shops vary greatly by location and it's difficult to apply corporate standards equivocally and maintain the ability to stay profitable at the same level. The elimination of the Assistant Manager role in 2017 was profitable for the company in the short term, but in the long term has severely limited the ability of Store Managers to actually manage and to drive big picture results. The corporate cultures and policies of EZCorp are unfortunate given the potential that many of it's locations have for both being culturally relevant and profitable, however, both of these remain unimportant currently within this company.
Manager (Former Employee) – Houston, TX – February 8, 2018
ez corp is a well establish company with great benefits and reasonable work hours easy to communicate with management and offer extensive training to be able to succeed. only negative to ez money is that it was not a safe place to work handling money made it appealing for criminals to rob stores
Pawn Broker/Sales Associate (Former Employee) – Las Vegas, NV – December 19, 2017
Here you'll learn alot about electronics, appliances, and jewelry as well as collectibles and clothing. It's all about sales so it's very competitive among the employees but the sense of helping people is the best part. The hours are great and it's always fun.
Lead Pawnbroker (Former Employee) – McAllen, TX – December 15, 2017
Boring place to work at. Manager did not manage correctly. People in manager titles do not help you to advance in a career. The hardest part of the job was having enough team members to get a job done. Most team members do not like the job that most of the time they are always late.
The Job is Acceptable, but the company is short-sighted
Lead Pawn Broker (Current Employee) – Conroe, TX – November 26, 2017
Most people see the words Pawn Shop and think, "disgusting, Thieves, or low-income". Most of these things are often untrue. The job and the customers themselves are actually pretty standard for a resale business. The Corporate structured company, however, leaves much to be desired. No Overtime. Minimal raises. No Consistency in hiring wages and The HR department for each district is overseen by the district manager, so there is not autonomy.
The financial division of this company is now bankrupt
District Sales Manager (Former Employee) – Idaho – November 19, 2017
The company was proactive in their financial growth and loss prevention. However, when federal laws began inhibiting the growth the regional leadership made poor decisions causing long term losses they could not recover from.
They always changing the ways a store runs and management runs stores. They don't reward appropriately those that have accomplish exceptional job qualities such as loan productivity, over-exceed sales dollar amounts, ect. They reward new employees with higher salaries than those that have worked with them longer years.
After sixteen years working for the company I realized it is time for a change!
Store Manager (Current Employee) – West Palm Beach, FL – October 28, 2017
Managing daily store operation requires total dedication for 11 hours a day. As store manager I learned to supervising large amounts of retail transactions in a very fast pace environment, such as evaluating and pricing a large variety jewelry and merchandise presented by customers as collateral for personal loans, making each transaction profitable enough to keep the customer needs satisfied and maximizing the store profitability, always insuring high level of customer service and confidentiality, making sure that each transaction is handled within the local, state and federal industry regulations. At the same time I am responsible for development of budgets and implementation of business plan to build up customer base, increase store traffic and market share, organizing sales events and creating strategies needed to accomplish financial goals. Also responsible for hiring, training and evaluation of all unit employees, pricing merchandise, cost control, manage inventory levels, negotiating best possible deals from vendors.
Firearms specialist (Current Employee) – Tuscaloosa, AL – October 16, 2017
they were a decent company to work for however there were some complications such as th ever changing standards on what could be pawned to us and what could not. It seemed like every few days the company was changing its mind on things.
Austin, TX Senior Desktop Support (Current Employee) – Austin, TX – September 21, 2017
Only worked there for 5 months before I had to relocate. I really enjoyed the office location and environment. The IT department is really cool and the management care about the employees. Great communication with daily catch up meetings.
Management (Former Employee) – Austin, TX – September 13, 2017
Too much to do. Not enough staff to do it. Point of sale and other systems don't even match up, creating even more work. Too many meetings. No accountability. IT help desk is NOT RESPONSIVE and it is OK because no one has to be accountable.