EZCORP, Inc. Employee Reviews

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Fun and interesting place to work.
Lead Pawnbroker (Former Employee) –  Des Moines, IAAugust 15, 2018
You get to meet all kinds of people and see all kinds off cool stuff. Management was not the greatest, nor was training. However you get to learn about alot of different merchandise in depth.
Pros
First dibs
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Working here was an important experience and very enlightening.
Pawn Broker/Sales Associate (Current Employee) –  Harvey, ILAugust 10, 2018
Go in to work with a smile keep in mind most of the people who come in to do loans or sell items don’t want to be there so try and be a bit empathetic. Also, when you’re selling items in a pawnshop it’s best to know what you’re selling you have time before the store opens to do a little inspecting so you know what the problems are before your customer and are able to address them ahead of time because..... customers like what they perceive to be as honesty.
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Don’t work for this company
Inventory Associate (Former Employee) –  FloridaAugust 7, 2018
Inventory associate for this company = everybody is your boss even the salesperson you going to be the slave,most of the sale crew are lazy they want you to do their job and your job not all are like that but most and everybody is double face,can’t trust nobody,that was my case and is going to be yours too,if you apply do it as salesperson not inventory
Pros
None
Cons
Change rules all the time, Corp don’t care about employees and too many fake employees
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Good place to work
Supervisor/Lead (Former Employee) –  Las Vegas, NVAugust 3, 2018
Fun fast paced, Everyday different. Co-workers always helpful. Never a dull moment, very interesting people as customers. Management very helpful at all times.
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Wouldn’t recommend this job to any one
Lead Pawnbroker (Former Employee) –  Orlando, FLAugust 2, 2018
If you want to more up just kiss alot of butts and you’ll be fine.
If you decides to take the job, don’t TRUST anyone.
If you run into any problems get in contact with corporate thru email. Keep a paper trail. Managers, and especially District manager won’t back you up.
Overall I wouldn’t make this my career just a job.
Pros
Discounts
Cons
No trust or accountability
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Salaried employees were over worked.
Store Manager (Former Employee) –  Colorado Springs, COJuly 24, 2018
fast paced work place at times and rather slow paced at other times. Salaried workers were required to work open to close at times with no breaks what so ever.
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This is not a job for anyone
Pawn Broker/Sales Associate (Former Employee) –  Lake Worth, FLJuly 9, 2018
Most of the customers are rude, management sucks. They don't care for employee's, they just want to work you like a horse. The district manager "Steve" is very rude to employees and is very unprofessional from the way he dress to how he talk to people.
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good workplace
Manager of Operations (Former Employee) –  Houston, TXJune 18, 2018
Typical work day is face paced. the workplace culture was found to enjoyable and promotion within the company was upon training completion and time with company.
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Terrible Management
Pawnbroaker (Former Employee) –  Sioux City, IAJune 12, 2018
Very stressful, management doesn’t help, favoritism, lots of drama between employees and the manager. Unsafe warehouse, all fire exit doors are blocked. Can barely even walk in the back room.
Cons
Very busy, low staff, and unsafe.
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Na
Collections Specialist (Former Employee) –  Austin, TX 78744June 7, 2018
Was a bit challenging on trying to get customers to pay back their debt, but that is why they went bankrupt and shut down. Another great experience. My first call center experience.
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EZ Corp
Collections Representative (Former Employee) –  Austin, TXJune 6, 2018
The office I worked in is closed now. It should be! It was okay for something until I got to the next step, but most definitely not a long term situation.
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horrible work place
Lead pawnbroker (Former Employee) –  San Angelo, TXMay 18, 2018
The district manager is horrible It was Bad working for this place!! If they don’t like you they will get rid of you! Not a good working environment!!
Pros
Nothing
Cons
Everything about this place
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Good company if you suck up.
Lead pawn broker (Current Employee) –  Kingsville, TXMay 17, 2018
The job is not difficult by any means. If there were better management (upper management included), if could be a good company. I only know of how things are run in this location and it sucks. You have people being under paid, others being over paid, previous employees that left and even gave 3 weeks notice but still unable to get hired back. You have to have the right last name and ethnic background in this location to be able to move up. There's no communication from upper management all the way down to base employee.
Pros
20% discounts on merchandise and 120 hours pto after probationary period
Cons
Rediculous management, low balling for pay
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Customer Service Rep
Sales Representative (Former Employee) –  Crestview, FLMay 3, 2018
Do not waste your time. This is a horrible place to work. They do not value educated employees. Pay wage is low. The human resources department is not up to par. If you have experience they do not want you.
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Good company
Area Manager (Former Employee) –  Houston, TXApril 17, 2018
Good people to work with. Company training was consistent and complete. The business attracted good customers that took care of their obligation to the contracts.
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Inconsistent Leadership Methodology / Store Employees have little to no value to the company
Lead Pawnbroker (Current Employee) –  Atlanta, GAApril 7, 2018
As with all companies, there are some great people working here. However, the corporate mentality is "do what we say, without regard to what's right for your store or business unit." Pawn shops vary greatly by location and it's difficult to apply corporate standards equivocally and maintain the ability to stay profitable at the same level. The elimination of the Assistant Manager role in 2017 was profitable for the company in the short term, but in the long term has severely limited the ability of Store Managers to actually manage and to drive big picture results. The corporate cultures and policies of EZCorp are unfortunate given the potential that many of it's locations have for both being culturally relevant and profitable, however, both of these remain unimportant currently within this company.
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Payday loans closed
Human Resources Business Partner (Former Employee) –  Bedford, TXApril 5, 2018
I worked on the payday loan side. They closed that side of the business. they are only pawn shops now. They had high turnover and were numbers ONLY.
Pros
close to home
Cons
cut throat industry
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ok place
Certified Pawnbroker (Current Employee) –  Richmond, INMarch 16, 2018
Inconsistent with management, changes policies per customer. Corporate tells employees to do one thing but tells customer something else. Employees are always the bad guys.
Pros
Great pay
Cons
inconsistency
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fast pace
Manager (Former Employee) –  Houston, TXFebruary 8, 2018
ez corp is a well establish company with great benefits and reasonable work hours easy to communicate with management and offer extensive training to be able to succeed. only negative to ez money is that it was not a safe place to work handling money made it appealing for criminals to rob stores
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imbalanced environment
Customer Service Representative (Former Employee) –  claymont delawareJanuary 29, 2018
out of business for poor business practices. Pay day loan company that was bought by Texas company and eventually went out of business due to questionable business practices. Per state laws.
Pros
hours
Cons
work life balances
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Overall rating

3.0
Based on 130 reviews
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