Inconsistent Leadership Methodology / Store Employees have little to no value to the company
Lead Pawnbroker (Current Employee) – Atlanta, GA – April 7, 2018
As with all companies, there are some great people working here. However, the corporate mentality is "do what we say, without regard to what's right for your store or business unit." Pawn shops vary greatly by location and it's difficult to apply corporate standards equivocally and maintain the ability to stay profitable at the same level. The elimination of the Assistant Manager role in 2017 was profitable for the company in the short term, but in the long term has severely limited the ability of Store Managers to actually manage and to drive big picture results. The corporate cultures and policies of EZCorp are unfortunate given the potential that many of it's locations have for both being culturally relevant and profitable, however, both of these remain unimportant currently within this company.