Was always busy from the start of the work day til the end. I had a pretty good team that I worked with; depending on the day! The hardest part of the job was always trying to please everyone. We wanted to make sure that the residents had everything that they needed but a lot of the times the decisions were out of my hands. The most enjoyable part of the day was seeing how happy we made our residents!
Always learning new things and meeting new people.
Having those few residents that were never pleased no matter what you did for them.