POOLSIDE SERVER (Former Employee) – Newport Beach, CA – June 10, 2018
worst work conditions with zero AC and they expected us to stay in there. management was rarely upstairs so we had to make our own executive calls. the most enjoyable part of the job was knowing i had automatic gratuity. It was nearly impossible to cover the people with the amount of servers availabe. sometimes id be maybe with one server for the whole poolisde which is absurd.
Server/Bartender (Current Employee) – San Jose, CA – June 17, 2018
Management is consistently disorganized, doesn't communicate well with employees. Chronically understaffed and underresourced. Every day we're set up for failure, then we get blamed/punished for not "meeting Fairmont standards." No loyalty or empathy at all.
Banquet Supervisor (Former Employee) – San Jose, CA – May 1, 2018
I worked 8 years for this company and every management that was there was really helpful on anything that you need or wanted to learn. they show me a lot and think that is what help me to be where i am right now.
Human Resources Intern (Former Employee) – San Jose, CA – April 18, 2018
The Fairmont San Jose is an amazing operation! It is a huge hotel located in the center of a busy city, and the operation is just as fast paced as the outside world. I loved the culture and team at the company.
Loss Prevention Officer (Current Employee) – Chicago, IL 60601 – April 16, 2018
The summer will stress an employee out with the workload and the winter will stress the employee out with lack of hours, especially low man on the totem pole. You get a little more consistency once you get some seniority under your belt.
Concierge/Owner Services (Current Employee) – New Mexico – April 2, 2018
Management is very helpful, flexible, and supportive. I was encouraged to be innovative and take my department to the next level. We often had new training sessions that would improve my understanding the Fairmont experience..
Good insurance plans, high deductible but they provide an HSA to help compensate.
No PTO until you have been with the company for a year.
Banquet Server (Current Employee) – Scottsdale, AZ – February 28, 2018
A true care for the employees, compensation is great, management is attentive, fairly strict, detailed and guest service comes first. On Call Banquet servers use a fair system to pick up shifts, standards are tough to work around with the time constraints but its somehow doable.
DIRECTOR OF ENGINEERING (Current Employee) – Washington, DC – February 16, 2018
A great place to work, a very fast pace operation with a very experienced Team and great attitude focused in customer services and productivity. A very demanding upper management team, focused in meeting or exceeding budget guidelines