Fairway Independent Mortgage Corporation Employee Reviews

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Horrible experience
Mortgage Processor (Former Employee) –  Irvine, CAOctober 9, 2018
In this day and age, it's a rule of thumb that new laws and regulations tend to hurt legitimate businesses the most. Shady businesses aren't affected by new laws and regulations hardly at all because they already operate outside of the law. The same can be said for shady mortgage lenders and the brokerages that they allow to operate unfettered.
It's like the clothing industry here in America - companies like Old Navy that were fined millions of dollars only a decade ago for child slave labor found a simple solution, by adding more layers of accountability to their operation. Clothing companies now use 3rd-party companies to contract their clothing production - and by adding this extra layer, clothing companies have plausible deniability on where and how their product is produced. In other words, Fairway makes a large profit by employing lots of branch offices and turning a blind eye to them. It's still the wild wild west out there.
Pros
Na
Cons
Pretty much everything
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5.0
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Great place to work
Loan Officer (Current Employee) –  Denver, COOctober 8, 2018
great company, great support. Help desk is ready all the time to help with any product questions, underwriting questions, HR questions and technology issues.
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2.0
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Branch Manager
Mortgage Loan Officer (Former Employee) –  Cedar Rapids, IASeptember 27, 2018
The branch manager that was over me told me the process was going to be one way and it was a complete different. So it was not as what was promised when I moved to this company
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1.0
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Company has no regard of their employees lives and or the workers that work there other than the loan officers.
Senior Business Analyst- Customer Relations (Former Employee) –  Carrollton, TXSeptember 19, 2018
I would not recommend anyone working there as they are misleading and do not hold up to their contracts with their employees. They hired a team of employees for a project to start a servicing platform and renigged on the contract after a month and a half and laid off most of the employees they hired (and we were hired fulltime and left other jobs to go to this one). I would not recommend them as this is bad business.
Pros
being a loan officer at this company
Cons
everyone else does not matter
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5.0
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Good company to work for
Licensed Production Partner (Current Employee) –  Denver, COSeptember 10, 2018
Good company to work for. Encompass is easy to work with and easy to find guidelines. Best company by far that I have worked for since I've been in the industry.
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2.0
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Good company, poor management
Mortgage Loan Processor (Former Employee) –  RemoteSeptember 8, 2018
As long as you don't want any promotions, consideration for other jobs, or help with senior management, this is the place for you. The company has great benefits and the owner has a good mission statement. However, senior management is poor. There is a strong history of no return phone calls or emails. In this poster's opinion, one of the simplest things to do is return a phone call. But several department managers act as if they couldn't be bothered. So if you think you will get anywhere after you get your foot in the door, better have someone on your side to help you get noticed
Pros
good benefits, paid vacation, company stock ownership
Cons
Company is so large, you are a number more than a name. Bad senior management
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This company has no structure
Collateral Specialist (Current Employee) –  Carrollton, TXSeptember 6, 2018
Management is terrible. In order to be hired you have to know someone within the company. Management continues to ask the employees how the job should be completed. This company was great about 6-7 months ago.
Pros
Monthly free lunch
Cons
Management, No Structure, Workloads with no extra pay
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5.0
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Great place to work
Loan Setup/Asst Processor (Former Employee) –  Tulsa, OKAugust 30, 2018
Working for Fairway Independent Mortgage was a fabulous opportunity. They care about their employees, they offer training and support upon returning to your branch location.
Pros
Great support
Cons
Na
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If you know a manager at Fairway, you will get hired regardless of knowledge or ability to manage a team.
Coordinator (Former Employee) –  Carrollton, TXAugust 28, 2018
Too many changes within the company without structure; Managers talking about employees to employees; Hard work is not recognized, very little positive reinforcement.
Pros
Free lunches, and company events
Cons
poor management, extremely unprofessional, and cut throat.
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4.0
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Strong Mission Statement - Active Owner
Senior Vice President, Operations (Former Employee) –  Carrollton, TXAugust 27, 2018
* Believe the owner wants to follow mission statement
* Owner has good character
* Servicing change of direction caused confusion
* Other than the delay in "servicing" build out, I think the company is a good company
Pros
character of mission statement
Cons
direction of servicing build out not clear
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5.0
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Loans
Loan Officer Assistant (Former Employee) –  Cincinnati, OHAugust 22, 2018
Took loans application, helped borrowers obtain mortgages or if needed coached them in getting credit score where it needed to be. Enjoyed working there
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5.0
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Good Place to work
Licensed Loan Processor (Former Employee) –  Boise, IDAugust 21, 2018
Friendly and Helpful, even corporate was very helpful when you had questions! The CEO would often answer emails that were sent to the corporate help desk.
Pros
Very Helpful
Cons
Pay could have been better
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5.0
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Productive and family oriented workplace
Underwriter (Former Employee) –  MissouriAugust 11, 2018
Company is a positive work environment and has a balance with family and life. Very supportive environment. A healthy relationship between underwriting and ops and sales
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worked you like a dog
Loan Partner 2 (Former Employee) –  PAAugust 9, 2018
Very fake people you worked hard and they didnt want to pay you over time, which is so wrong and illegal. not a good place to work at all, to many managers.
Pros
None
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3.0
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Productive and fast paced company
CREDIT POLICY GOVERNMENT TEAM LEAD (Former Employee) –  Remote, North TX areaAugust 5, 2018
At the company, customer service is a way of life. They are dedicated to finding great rates and loan options for customers while offering some of the fastest turn times in the industry. Every team member is guided by the Core Values which define how employees work, how they interact with each other, and guide them in determining how they best serve customers, team members and local communities. The company strives to make team members and customers feel like a part of the Fairway family while providing exceptional customer service, speed and support by being kind, humble and giving 100% every day.
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3.0
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Flexibility
Collateral Team Lead/Supervisor (Former Employee) –  Carrollton, TXAugust 1, 2018
Fairway was a good place to work. It had a lot of perks. I enjoyed my job very much. However, it is not a stable place to work. Post closing department is not stable.
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Fairway Review
Mortgage Loan Officer Assistant (Current Employee) –  McKinney, TXAugust 1, 2018
Fairway is a great company. It is the individual branch and the loan officer that made this place a difficult work environment. Micro manage to the extreme.
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3.0
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Good company, so so management
Administrative Assistant (Current Employee) –  Indianapolis, INJuly 31, 2018
Branch managers need training in compassion. Favoritism by management is obvious. Most employees are very helpful and fun to work with. Need training program.
Pros
Branch buys lunches, Company as a hole does great things .
Cons
Most employees are overloaded with work. With no relief in sight.
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4.0
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Great place to work
IT Support Specialist (Current Employee) –  Carrollton, TXJuly 30, 2018
I am pretty sure Fairway mortgage is a private owned company so the work environment is fun and not like other corporate jobs. Everyone is friendly and we get a lot of perks.
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5.0
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Company Great, my location ended poorly
Mortgage Loan Processor (Former Employee) –  Atlanta, GAJuly 26, 2018
Everything started out great but do not be out for a horrible disease for only three days under doctor's care (even included going to the emergency room) because you will return to being let go stating that you are no longer a "cultural fit"
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Overall rating

3.7
Based on 154 reviews
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