Fallon Health Employee Reviews

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Abusive Management
Customer Service (Former Employee) –  Worcester, MAJune 26, 2018
I took a position in customer service to get into the company and after gaining some experience look for a higher level job in the company. Management there was so very abusive and made working there very unpleasant. Not sure what the rest of the company was like but steer clear of this one.
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Rascist staff
Family Nurse Practitioner, Adult Day Program (Former Employee) –  Worcester, MAJune 23, 2018
Extremely rascist staff, would not ever refer anyone to work there, rascism is common there, bigotry and fascism expressed by all employees and HR staff
Pros
None
Cons
Rascism at its finest
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Fallon is a great picture until you walk through the door
Recovery Specialist (Former Employee) –  MassachusettsJune 4, 2018
Management does not care about properly training and onboarding their staff to be success in the work place. They undervalue and unappreciated a lot of their long tenure employees which is sad. The company just focuses on the overall big business aspect, not on building a solid core with your employees and providing them tools and technology to effectively get their jobs done. Fallon is not at all a cultural work environment nor do they appreciate diversity.
Fallon by far has been one of the worst organizations I have worked for.
Pros
No Pros
Cons
30 min lunches.
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5.0
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An excellent place for people who care
Software Quality Assurance Engineer III (Former Employee) –  Worcester, MAApril 18, 2018
In a very fast paced and ever changing environment, it takes teams of quick thinking and mentally agile individuals.

Fallon Health is one such place.

Healthcare is challenging and constantly evolving, but Fallon's culture encourages ingenuity and alacrity, with a focus on healthy lifestyles and positive outcomes for their insured.

Particularly excellent are their emphasis on care for medicare and medicaid recipients.
Pros
excellent benefits, room for advancement and forward thinking leadership
Cons
Ever changing state and federal regulations can make for chaotic situations
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1.0
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Claims Admin department
Claims Specialist (Current Employee) –  Chestnut stApril 13, 2018
There has been a lot of turnover from upper management down to employees in the claims department. We had a new CEO since 2016 for the company and a new director for this department the same year resulting a drastic change in work culture into a terrible stressful work environment. Managers and the director is to blame - micromanagement and negative work environment from these monsters have caused a high turnover rate. We had probably 40-50 employees quit or terminated as a result. Almost everyday you are constantly fearing of losing your job for fear that you are not making your audits or not meeting the production goals.
Pros
Free parking
Cons
Horrendous work culture, micromanagers, high turnover, no job security
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3.0
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dis organized
rehab aid (Current Employee) –  MassachusettsApril 5, 2018
Changes are constant, so no one stays for too long, no communication , every new manger make their own changes according to there needs. Its like high school only popular people has a voice.
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Not recommended.
Account Executive Senior Care Products (Former Employee) –  Worcester, MAMarch 9, 2018
Stay clear! Pressure and stress with little to no help from management. The job is flexible and that is about the only plus out of it. Lots of effort and no recognition for it for all that matters is that you reach your monthly goal.
Pros
flexible schedule and pay
Cons
all about numbers not efforts
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5.0
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It's a great company to work for.
Senior Care account executive (Current Employee) –  Brockton, MAFebruary 23, 2018
It's a great company to work for. Everyone is fun to work with, i have nothing negative to share. My experience at Fallon Health has opened the door to other opportunities.
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5.0
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Productive place to work
Case Management - Program Support Coordinator (Current Employee) –  Worcester, MAFebruary 17, 2018
Nice place to work. I really don't have much more to say. Been there nine years and have enjoyed my time there. Workplace culture is relaxed.......................................................
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4.0
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Busy work environment, ever changing healthcare industry
Behavioral Health Director (Current Employee) –  Worcester, MAFebruary 3, 2018
Learned about managed care
increased knowledge about Division or Insurance regulations
Managed five behavioral health care managers
Most enjoyable - supervising the staff
hardest - long commute, long hours
management is supportive, hard working
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5.0
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Very friendly work place.
Respiratory Therapist (Former Employee) –  MassachusettsDecember 1, 2017
At Fallon I am in the health education dept. I work with disease management. C.O.P.D. and Asthma education. Pay is very good and it is a relaxed work environment.
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4.0
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Fallon is Good if you're starting in the industry
NaviCare (Current Employee) –  Worcester, MANovember 21, 2017
Its a nice place to work for the most part. I had a lot of advancement until I got into a specific department and now it does not look like I will be able to see much advancement based on the lack of recognition for contributions.
Pros
Good Time Off
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Too lean
Not Applicable (Current Employee) –  Worcester, MAOctober 24, 2017
Every department is over-worked, under-paid, and wears too many hats. Equipment is too old. Attempts to engage with management to change things or make valid suggestions fall on deaf ears or get stolen and pitched to upper management as their own ideas.
Pros
Free parking
Cons
Management, upper management, too lean, lack of direction
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Not an enjoyable place to work
Member Services Representative (Former Employee) –  Worcester, MAOctober 12, 2017
If you were to express that you were struggling at all, they did not try to help you with what you were struggling with. Instead they would tell you that it would get easier, but if you didn't improve they would reprimand you for it.
Pros
N/a
Cons
Management and training issues - 1 size fits all training program
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5.0
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Love it here!
Care Coordinator (Current Employee) –  Raynham, MAAugust 25, 2017
Employees are friendly, management is good, there is job flexibility, they reimburse mileage if you conduct home visits, they reimburse school tuition, good amount of vacation time and benefits are good.
Pros
Flexibility, mileage reimbursement, school tuition reimbursement, work remotely, benefits, vacation time
Cons
IT support is slow, laptops are old and heavy and work phones frequently have issues
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3.0
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Large Compnay with friendly Staff
Claims Adjustment Specialist (Former Employee) –  Worcester, MAJuly 25, 2017
Larger company that tends to do a lot for their employees. Big on training employees correctly, having to deal with the public and all. Option to work from home, from time to time.
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3.0
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Customer Service
Member Services Representative (Former Employee) –  Worcester, MAJuly 21, 2017
A typical day at work involves answering between 20-60 in bound calls, researching and answering member questions, all while logging everything in member, provider and/or sponsor group accounts. Once it was determined I was able to work efficiently, I also handled case work, call backs and answered member emails between calls. The hardest part of the job is that you are constantly working - there is no down time, at least there was not for me. The work was distributed inconsistently and I found myself with a larger work load than most. This was because I could handle it and get it done. Fallon is also very strict on attendance and adhering to your assigned scheduled. You must adhere to your schedule 93% of the time. It was also very difficult to communicate to other departments.
Pros
available overtime, nice people, nice building, nice employee perks, such as Customer Service week
Cons
strict attendance and adherence, the office is always too cold, difficulties communicating with other departments
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3.0
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Lack of good management with honest intentions
overworkes (Former Employee) –  Worcester, MAMay 30, 2017
So many changes in the last few years, not cohesive. Parking downtown and the location is not the best. Some employees work hard but, the direction is so bad, it is hard to see results.
Pros
Location
Cons
parking, management
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3.0
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Average environment when Nepotism runs amok!!!!
Inside Sales Representative (Former Employee) –  Worcester, MAMay 18, 2017
The corporate leadership ( VP level;) is not too bad... but those that control the departments do not believe in cross functional leadership. This leads to some astonishingly bad decisions for the long term.
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3.0
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Nice people
Senior Business Systems Analyst (Former Employee) –  Worcester, MAMay 10, 2017
Worked for a year as a contractor. IT and Business folks were nice and easy to work with.

Did a decent job at Agile/SCRUM although no one was formerly trained in that discipline.

Project I was on finished successfully
Pros
Culture and the people
Cons
Job security seemed to be declining as time went on
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Overall rating

3.4
Based on 81 reviews
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3.5Work/Life Balance
3.5Compensation/Benefits
2.9Job Security/Advancement
2.9Management
3.1Culture