TSS Worker (Former Employee) – Washington, PA – August 18, 2018
very hard to maintain full time hours as a TSS. lot of travel time that you don't get fairly compensated for, management is always struggling, and telling you what you want to hear, instead of telling the truth of the job.
Chief Operating Officer (Former Employee) – Greensburg, PA – July 30, 2018
I entered the organization when it was a start up so I had a lot of input and opportunity for growth and advancement. They have since been sold to a national company but continue to provide outstanding services to children and families.
Outpatient Therapist (Current Employee) – Somerset, PA – July 11, 2018
I have had positive experiences so far. My supervisor is pleasant, helpful, and welcoming. The office manager and assistant are very organized and knowledgeable. More importantly the care for the consumer is present on a daily basis.
BSC/Mobile Therapist (Current Employee) – Pittsburgh, PA – July 9, 2018
When you accept a position as a Mobile Therapist you have to expect that some clients will cancel or you will have to reschedule. That is just the way it is. Also,not all clients want evenign appts. and if you cannot work evenings, than so be it. When school starts then obviously you cannot see a client till they get home from school, and that is to be expected. Management is fair and will work with you. If you do not like your salary or the hours you work, then you should get another job. And the trainings are great because you earn an hourly salary for each training that you take. You are paid for your admin time and for your travel time as well.
BSC/MT (Current Employee) – Washington, PA – June 25, 2018
FBR is great for working families who cannot work a 9-5. Hours are often pretty flexible and convenient for working around your own family. It's a challenge being an MT because you are limited to evening work and have little time for your own family. This job is perfect for individuals who have adult children and do not depend on the income. Job security is also on the back of your mind here. You never know when a client will cancel or when a company will shut down. I don't hear much about career development, back to school assistance, or advancement. You must earn those things outside of work if you plan to excel or move up. However, being one of few states that do wraparound is a blessing in terms of convenience. It is very stressful to say the least between meetings, deadlines, constant phone calls, paid parking, trips to the office, monthly trainings at inconvenient early hours, etc. But if you're patient, and you have help at home with your children... then this job wouldn't be anything less than fabulous! :)
Behavioral Specialist/Mobile Therapist (Former Employee) – Greensburg, PA – May 2, 2018
As a Supervisor for community mental team for children learning the dynamics of individual employees and my training as a Social Worker, as well my studies in psychology were of great value during this tenor.
Assisting families in gaining understanding on how to cope with thier childs behaviors
MT/BSC (Former Employee) – Pittsburgh, PA – April 27, 2018
As a professional, I would have expected a face to face interview with the new management to determine what my goals were and what options may have been available to me. Instead, I was blindsided with a phone call from someone I didn't even know telling me that the new management was releasing all part-time staff members.
Tss, therapeutic support staff (Former Employee) – Indiana, PA – March 21, 2018
I did not like inconsistency of the job. The hours were tough and you have to travel a lot, sometimes for an hour before you seen the client. The notes took a very long time to write and you did not get paid to do these, but they were required for the job.
Official response from Family Behavioral Resources
April 3, 2018
Travel is a necessity of the job so that we can meet our consumers in their homes or community. It is so rewarding for us to be able to make a difference in the lives of those we are trying to help, and we appreciate your time with us.
Job Work/Life Balance
Great workplace for those who want to make a difference
Therapeutic Staff Support (Former Employee) – Latrobe, PA – February 26, 2018
You can really make a difference in the lives of a child working here, and your day is never boring. It's just hard to travel all over the place. You can really learn from your peers and supervisors.
Therapeutic Support Staff (Former Employee) – Pittsburgh, PA – February 26, 2018
Since the company was bought out, there have been changes constantly. One meeting there are is a set of management, the next meeting two locations have been combined to save money. There was also changes in policy on how benefits are minimized and altered. The push for making hours to match the status. At times you have to make the choice of working with more than one program to meet your hours or with in 6 months get bumped from your status. The appreciation only goes a far as the last completed task. The coworkers are great, consumers are willing to assist in altering a schedule if needed. Most times it seems like you wait for the other shoe to drop with another change. Some support staff try had to keep letting you know you are cherished others are to busy with new policy because that is the luck of the Dragon.
co workers, clients, community activities
management, the bottom line and constant change of policy to save
Office Manager (Former Employee) – Pittsburgh, PA – February 15, 2018
Very stressful place to work. Upper management didn't seem to have it together but middle and lower management were given ridiculous deadlines as a result of poor upper/middle management issues. This company is constantly amending & tweaking current policies as issues arise and/or coming up with new polices at an alarming rate. Very difficult to keep up with all the policy changes. FBR does not compensate appropriately as they want staff to be jack of all trades, but not have to pay them for their skills. They do not appreciate the employees as individuals. FBR is infamous for preaching work/life balance but do nothing at all to support that. They have unrealistic expectations for not only staff but their BHRS clients in regards to staffing as they are entirely too fixated on utilization and productivity.
Therapist (Former Employee) – Johnstown, PA – February 2, 2018
Great coworkers but terrible management. They’ve turned therapy into a conveyor belt and you see patient after patient and pray for a no-show so you can document or even go to the bathroom-but careful with a no-show because if you’re not making your billable hours then they will make you see someone else’s patient (not very therapeutic for the patient to have to meet with someone unfamiliar just for the sake of hours!) Extremely high turnover rate due to the stress, burnout, and just overall poor management. If you’re licensed avoid FBR-a lot of questionable (and downright unethical) practices that could make you lose yours.
Coworkers, patients themselves
Terrible hours, management, basically everything about it
job was apart time and difficult to colorbate with other counselors.
Mobil Therapist (Former Employee) – Ford City, PA – January 22, 2018
Really needed a full time position and could not make a living counseling children. No room for advancement and management micro managed staff which is no a management style that I needed. I am an adult that loves to work as a team but also needs to be trusted as a valued employee.