My typical day at work was checking in with providers to see if any had questions or concerns in regards to their HCC opportunities with patients. I then would begin work on working on future appointment opportunities for the provider's to assess patient's chronic conditions. I would work on tasks assigned to coders. I would also work on e-mails with coding questions. I would work on my "Inbox" from providers. I would audit certain CPT codes and bill them according to the correct documentation being completed. I learned how the provider's day was so completely filled with documenting, insurances and their requirements, pharmacies, telephone messages, and lots of things that took up their time with the patients. The hardest part of the job was getting the provider to realize how important their documentation was for their reimbursement. The most enjoyable part of the job was making so many friends be it fellow employees or patients. The saddest part of my job has become in the past two years the new management of the company. There is no longer any kind of concern, care or appreciation of the employees. Promises are made, but never fulfilled. They have taken on the mentality of sweeping out all of the long term employees and long term ways of doing things which always produced excellent results to a company struggling to even staying afloat.
Discounts for medical visits
Expensive health benefits, Dealing with Management