Lots of room for advancement
Member Service Representative (Former Employee) – Portland, OR – September 22, 2013
Typical day at work is very busy as there is a high call volume from Medicaid, Medicare, Pharmacy, Hospitals, and Dr. Offices calling for a huge array of reasons. In this position you are trained to handle most all calls from claims, pre-authorization, eligibility, and eligibility issues. Most of the management is great, very comfortable place to work, along with the co-workers are also very helpful and welcoming. Hardest part of the job is being able to juggle all the duties involved with this position, keeps you on your toes and keeps you challenged. The best part of the job is knowing that you can do it and feel good when you can find the resolution to some complex issues that involve peoples health.
Lots of training, dont forget the pot lucks... mmm!